This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 1997 Ford Windstar. While driving at 45 mph the power steering failed. The front spring failed and punctured the front passenger tire. The contact was able to drive the vehicle to the side of the road. The contact stated that recall #01I007000: Suspension:front:springs:coil springs was related to the failure. The manufacturer advised the contact that the recall expired. The current and failure mileage was 142,000.
The contact states has been having several problems with vehicle since 2002. On April 28, 2004 the speedometer was not providing an accurate speed reading. On December 9, 2004 the sliding door would not unlock or slide properly. The dealer replaced the door lock actuator and determined that the slide wheels were dry. The dealership replaced the door latch, and now it needed replacement again. On February 5, 2005 the engine was replaced at 75, 172 miles, and on November 21, 2005 the power steering failed and was replaced. All repairs have been done at contact's expense.
- Bakersfield, CA, USA
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- Lemont, IL, USA