This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 1997 Ford Windstar. The contact stated that the front end of the vehicle was abnormally low. Upon further inspection, he noticed that the front coil springs fractured due to excessive rust. The failure caused the tires to deflate. The dealer stated that the VIN was excluded from NHTSA campaign id number 01V199000 (suspension:front:springs:coil springs); therefore, they would not assume responsibility for any repairs. The vehicle has not been repaired according to the recall. The failure mileage was 70,000 and current mileage was 90,000. Updated 6/4/09 the exhaust system was replaced and brake lines snapping. Updated 06/09/09.
A D V E R T I S E M E N T S
- Glenwood, IL, USA