This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
On August 20th, while in a repair shop having the motors replaced in the windows of my Ford Windstar 1997, there was a fire under the hood while the car was off. The mechanic put the fire out and I took it to my mechanic the same day. The cruise control mechanism was what caught fire. After seeing my mechanic I called the Ford hotline and asked about recall information. They said they would get back ahold of me in two days, and they did not. Today, August 30th, while in wal-mart with my children I was paged to the parking lot. My car had caught fire again, while off and with no key in the ignition. The engine was destroyed, and luckily the fire department arrived in time to put the fire out before the interior of the car was destroyed (car seats, strollers, etc.).
- San Angelo, TX, USA
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- San Angelo, TX, USA