This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
- the contact was sitting in van, the vehicle was turned off. The van stated to fill up with smoke. At which point he looked at the driver seat and noticed that the van was on fire. The he put out the initial fire. When he looked under the driver seat he noticed there were more flames. The next day he saw that there were wires under the seat. He was able to drive the va with the seat is damaged due to the fire. Contact drive the van home.
My wife has a damaged spinal column due to flawed nature of van seats. Our private doctor, the service manager at steve marsh Ford at Milan, Tennessee have both stated that Windstar van have a flawed seat design. Also virtually everyone I have talked to who have driven a Windstar for lengthy periods of time state they are uncomfortable and painful. Our seat was a special seat designed to move forward to allow for driver side entry into van. The sitting portion of seat is flawed and during prolonged driving the posterior becomes numb, pained and in the case of my wife damaged. The van is unsafe to operate and has nearly gotten my family killed due to fact the pain caused by the seats causes on to squirm and try to move the body resulting in loss of safe control of vehicle.
Front driver's and passenger's seats are very uncomfortable.ultimately resulting in unsafe operation of vehicle by driver due to pain. Also, resulting in various frustrating body movements made by driver to relieve pain. This has caused near fatal crashes.
- Pinson, TN, USA
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- Poplarville , MS, USA