This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Ford extended warranty on 3.8 L engine for 1995 model due to engine failure caused by defective gasket sets. However, is not doing so for like failure on 1996 model 3.8 L engines. Engine seized on our vehicle with approximately 48000 miles despite maintenance and timing chain gasket set replacement an approximately $1200 repair.
Consumer was traveling on a main street and turned on heat. Vents were blowing out cold air, and engine check light came on dashboard. Vehicle was not leaking any fluids. Thermostat was on hot. Dealership was aware of problem.
The premature failure of the 3.8L engine head gasket was first noticed by myself during a routine inspection of my fluid levels and engine compartment. What I noticed was what appeared to be a coolant leak around the head gaskets. Under more constant supervision my wife and I observed other symptoms which include a more constant drop in the coolant level and a loss of heat when the heating system was operating. These symptoms seemed seriuos so we decided not to drive the vehicle until it has been serviced. Through friends and relatives we have discovered that this problem is occuring with many Windstar owners so we have decided to further research this matter which is how we have come across your site. Please contact us with any updates you may have on this matter. Thank you.
A D V E R T I S E M E N T S
- Lackawanna, NY, USA