This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Problems with gas fumes coming from the exhaust system.( doris stewart on behalf of her parents robert stewart and jacqueline stewart).. the vehicle overheated at idle, the dealer replaced the head gaskets, the air condition stopped working and there was a problem with the power train control module.
At original new car deliver and recurring at approx. 800 mile increments, the traction control system (an component of the 4 wheel disk ABS option) disables itself and ceases to function. The car has been returned to the dealer and numerous complaints to Ford have also been issues. I loss the value of traction control which is one of the reasons I purchsed this vehicle and paid a substantial upgrade fee for this option. Despite many attemtps to resolve the problem still continues. Traction control remains disabled until the car can be shut down and restarted. This is dangerous to do on a highway and means I go without traction control for long periods. This problem was also the source of a nys lemon law action. More than 4 Ford dealerships have been asked to correct this problem without success.
We bought this van 07/25/00, since then it has had head gasket replacement, and two engines, 0-2 sensors, heater plug, now the PCM, we have only driven our van for @ 6 months, all repairs have been done at dealership, today is 11/24/01. And our van is at the dealership as I submit this. I have copy of all records. Thank you, [xxx] parts of this document have been redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
Since date of original delivery this car has intermittently deactivated the traction control component fo the 4 wheel disk brake option. This enhanced safety feature was purchased as I beleived it made the vehicle somewhat safer in avoiding problems in poor traction situations. However about once every 700 miles, including day of deliverry with only 25 miles on the clock the trac off light starts to flash indicating that I no longer have the safety advantage of traction control. I either pull off road and turn car off/on which resets the traction control or continue to drive without the benefit of this while also suffering the disruption of seeing a flashing alarm. Neither of these are safe situations. A nys lemon law suite was initiated about this situation 2 years ago. The dealer has tried to correct over a dozen times without success. Often they claim they need to get the error code & an not remedy without it. While we have had numerous failures the dealer has had only 2 attempts with the light on. They blew one and in 8/31 they did succeed to get a code but have yet to correct. Are there other reports of this safety feature erroneously disarming itself?
A D V E R T I S E M E N T S
- Grove City, OH, USA