This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Ford told me tsb's were only to help mechanics to solve problems that they know exists, but that they don't give me any right unless I purchased their extended warranty coverage. Don't consumers have any rights? I bought this van because it got 5 stars in crash tests. I didn't know it would first inactivate the ABS by losing its sensor. Then another sensor would go, causing the van to downshift to low 1 when you were driving 55 miles an hour down the road. They should stand by their product. My van also clunks when I take it out of park. I refuse to pay my dealer any more money for something that I think that they should fix. I spent $140 to find out my ABS sensor was defective, another $90 to have it replaced. Then another $95 to have the sensor replaced in the transmission.
Automatic transmission malfunctioned, causing slippage in gears and the RPM to go high. Sometimes wont go into gears. Dlr is replacing the transmission.
While traveling at highway speeds, transmission suddenly shifted into lower gear without warning, almost causing loss of control. If the road was wet, vehicle would have crashed.
- Atlanta, GA, USA
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The aluminum piston on the automatic transmission causes the transmission to stall, especially at stop signs and lights. In some instances the vehicle rolled into the intersection and it would not move for 5-10 seconds or more until the transmission finally kicked into gear hard which jolted the car forward. This creates a safety hazard in the intersection. Apparently Ford is aware of this problem and has a new steel piston, but it costs owners $1600 - $2000 to have it fixed. Many of us cannot afford such a high amount for repair and take our chances on safety while we save up money for the repair.
This problem gives you no warning. You will be at a stop in heavy traffic. The transmission will dis-engage caausing you to become a hazzard. This failure occured at 51000 miles. When I took the vehicle to the dealer, there were(3) other people there for the same problem with the same mileage. I spoke to the service manager about the problem, he stated this defect happens all the time. I went to an indendent transmission shop, they see the problem all the time. Ford has addressed the problem in newer vehicles and the rebuild kits for the transmission by changing the material of a piston. We I contacted Ford customer service, they were aware of the problem but stated we do not have to do anything to re-imburse the owners with the faulty transmissions unless the NHTSA forces us to fix it. This failure costs owners of Ford Windstar $1400. I am an enginner myself. And I do not believe that at 51000 miles a major repair like this is warrented. Where I live, there are (4) owners of Windstar. Three out of those (4) vehicles have had to have their transmission rebuilt for this problem. Please help us with this because Ford knows this is a problem but will not do anything about it unless you tell them to.
Vehicle would not go over 30mph when the ignition was turned off oil started to leak from the vehicle. The dealer informed owner that the transmission fluid had evaporated, causing various parts to melt together. The manufacturer has been notified.
Transmission malfunctioned, causing the vehicle to slow down while driving at a high speed, almost causing an accident. Also problems with putting the vehicle in an reverse postion. Dealer cannot determine problem.
Cruise control was set at 70mph. Vehicle suddenly downshifted to 40 mph. Dealer informed owner that the transmission sensor malfunctioned and replaced it. Manufacturer has been notified.
The vehicle's transmission shifts down without notice, causing vehicle to 50 mph to 10 mph or less. This causes driver head to hit steering wheel and the children to be jolsted. The vehicle traveling behind just escaped impacting us in the rear.
Was coming to a red light after driving 35-40mph & had stopped. Started to pull out, but vehicle failed to move. The gears did not shift. Vehicle did not shut down. Applied accelerator & nothing happened. It was still running even though it stalled. Took to dealer & had it checked. Mechanic found nothing wrong.
A D V E R T I S E M E N T S
- New Lebanon, NY, USA