This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
After three fairly reliable years and only 58,000 miles, I have had head gaskets blown and a transmission that is showing signs of failure. After researching on the internet, I see that I am not alone in having these problems with the Windstar. I have never felt compelled to complain about a vehicle before. The thought of this car leaving my family stranded on a busy stretch of freeway (which it almost did) due to a premature engine failure and factory defect is inexcusable.
I reported engine hesitation during acceleration to Ford (dealer)on numerous occasions. They always claimed that they could not duplicate the problem. I reported rough running engine when starting, which they said they could not duplicate. I serviced the vehicle frequently to keep all systems functioning well. Now, that the gaskets have failed, the dealer tells me that the hesitation and rough running are symptoms of head gasket failure. Of course, now I'm out of warranty. So Ford has offered to repair both failed gaskets and all related repairs and to extend my drivetrain warranty to 75K miles if I pay $495. I have refused. My car sits unusable in my driveway.
Check engine light has been on since 9/99. Several repair attempts have been made, 2 diagnostics performed. Fred beans Ford has been unable to correctly diagnose and remedy problem. Manufacture offering no assistance.
When decelerating the van will stall. This has happened at all speeds. It is a very intermittent problem. Also very dangerous. While on vacation, and traveling on major highways at 60-65 mph the van would stall when letting off the accelerator. We would have to immediately pull off to the side of the road. There was one near collision with a tractor trailer that was following to close. I have spent over $200 at 2 Ford dealerships and they say they cannot find anything wrong. This is an extrememly dangerous situation. The problem does not occur if the fuel level is kept at 75% or above.
When the vehicle hits a bump engine cuts off. Has happened 6 times. Dealer has seen vehicle 6 times. Also dealer replaced a screw that held the grounding for the fuel pump.
A D V E R T I S E M E N T S
- Pleasant Grove, UT, USA