This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The entire engine was replaced, however the vehicle continued to have engine problems, the transmission side pan gasket, heat, power window, defroster, door switch assembly, were all replaced, the dome light would stay on continuously, and the right caliper was leaking.
Heater not working properly. Temperature gauge overheated. Took it to dealer to check out. I was informed needed a new engine. The 3.8 liter V6 head gasket was a problem they were knowingly aware of. There is a special program providing coverage for 7 years or 100,000 miles. At 105,000 miles I do not qualify. My 5 year old vehicle needs a new engine at my expense. The vehicle was religiously maintained. The dealer, and supposed zone manager, won't budge. Why didn't they recall my car and replace the faulty head gasket before the engine failed. Unbelievable. As a consumer I feel I was mislead and intentionally kept uninformed. I fail to believe Ford can get away with having a product on the road they know is an engine failure time bomb.
Since 1997 we have replaced 4 heater cores, 2 radiators, head gaskets twice, we are facing repairs again only a few weeks after replacing the 3rd heater core. Damage unknown at this time. We wish to sell this minivan, but feel it would be unfair to burden an unsuspecting consumer with this poorly designed vehicle.
Defroster will not defrost the whole windshield. The wiper will only reach half way across the bottom of the windshield. Windshield wiper freeze up which causes the the windshield to freeze very quickly.
Defroster not located where it defrosts snow or ice on the lower part of the window, therefore windshield wipers pull ice from bottom all over windshield.
A D V E R T I S E M E N T S
- Baltimore, MD, USA