This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Brake work X2 transmission X2 all belts tire & suspension work lugs on wheels not properly replaced, it almost fell off still paying on vehicle while it sits in ashley Ford parking lot w/ dead transmission I am unable to pay close to $2000 for repairs
The engine was the main problem due to the head gasket recall. In July,2000, we argued with Ford about a bad engine running for which we had just paid over $300 to evaluate by an outside repair shop. After about 6 weeks we received our car back with a new long block paid for by Ford, including a rental van for the time in the shop. In January 2001 the engine was running rough again and we were charged $81.45 to check it out and replace a wire bad on cylinder 6 which was misfiring. Three months later in April 2001 the car ran rough again and the engine light was back on (happened for years intermittently since we owned the car). The new long-block had another bad head gasket reinstalled per the second Ford dealership service center. After nearly another month we had the second new long-block in less than one year. Now less than 2 years and 40,000 miles later, following the 110K service of radiator flush and oil change at 113,098 miles the engine rapidly lost oil and is misfiring and burning oil. Ford's position once again is that the warranty was only for 12 months or 12K miles. On a smaller note, the brakes have gone out numerous times and we have replaced rotors and pads numerous times with no improvements. The power steering has performed very poorly. We changed the fluid in 2000 and then the Ford service center and they replaced the outer tie rods and reset the alignment. Within months it was going out again intermittently. Most often when starting out the power steering goes out and you must manually steer the vehicle.
At 146,00 miles I was just informed that I will have to have another head gasket repair done (that would make it the third time this part has failed) to save the car...I will not do it, as in February, I spent over $750 to have the rear brakes repaired for brake fluid covering the shoes of the brakes, cause by brake line corrosion (just as in the right front brake line corrosion that was a national recall!!!!) but there was no recall for the rears
Exhaust system has corroded, and is causing fumes to enter vehicle while driving. Dealer notified. Oxygen sensor failed twice and was replaced. Head gasket failed and was replaced; also the internal leaks from head gaskets in vehicle corroded flex pip and exhausting into vehicle. Engine failed and was replaced. The outer right and left tie rods failed and were replaced. Air filter failed and was replaced. PCV valve failed and was replaced. The vehicle had continues exhaust leaks into the vehicle, caused some serious health problem to the driver.
Problems began with engine check light at 32,000. Manuf. Said "don't worry." Head gaskets/block at 51,000. New engine one year later. Second engine three months after that. Within eight months, dealer wants to install what amounts to fourth engine. Transmission appears to be going, too, mechanic thinks due to multiple overheating/S of engine.
1. front end looseness from the very beginning to the present tie bars ctc. Replaced without any noticeable improvement. 2 speedometer failure at 45K 3. power window motor (left front) quit. 3. transmission failed/ replacement (with only 17K failed.4. head gasket blew. I find in researching the defects that my experience is quite common but that Ford has not take responsibility in some of these areas -especially the failed transmissions, . it is my hope that your org. Can verify these fefects as being worthy of Ford compensating the owners who have had to pay for these mfailures of manufacture. Please advise me of the status of your work. Thank you, geary leason.
Speedometer replaced at my cost of about$400 for part and labor at dealer. At the same time we requested the transmission be checked because, after being warmed up, at stops the van would not go when gas was applied, then would lurch forward after a second or two. The "transmission guy" was out, and we were told there might be an internal transmission problem. Someone advised us to change the transmission fluid and filter, as this can sometimes do the trick in what appears to be a serious problem, we did. The problem got worse while we waited for the dealer's tranmission man to return. We sought a private transmission repairman. This very reputable repair company told us there were quite a few problems with this model van and transmissions and that it was a cracked aluminium front clutch piston. We were given a repair estimate of $1200 to $1400. We began investigating and found hundreds of similar complaints on the internet. We returned to our dealer, information in hand. At this time the van is at the dealer, being repaired because Ford has agreed to pay half the cost of parts and labor to repair the transmission, and will waranty the repair for 1 year, 12000 miles. I am unable to send my VIN because the van isn't here.
Vehicle's modified undercarriage bottoms out on any road depression. This coupled with resistent steering and high speeds, causes loss of vehicle control.
A D V E R T I S E M E N T S
- New Bedford, MA, USA