This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Severe shaking on aceleration between 35-60 mph; Ford service dept. Detected shaking as well, and handed usbulletin from Ford- article no. 96-3-17 stating design defect and defining procedure to replace- at cost of $1,500 to the customer. We are worriedabout the safety of ourselves and our two small children, and would like to know if this poses any threat to us- when we asked the service rep, he said he "couldn't say". we wrote Ford customer svc, and they phoned to say they feel the case is "closed"- but if we wanted to pursue things, to contact you. Ifyou want copies of the power balance analysis done by our Ford dealer on June 23, 199 or the bulletin, we would be glad to forward them to you.
Ford did pay for the head gasket per recall, however the dealer recommended an engine flush because of the head gasket. Had to pay 100 for that. Then the dealer (apple Ford) said the the timing cover gasket needed replacement and charged 598 labor. I have heard of this problem a lot with the Windstar. I also believe I was charged labor for the head gasket, but the dealer got away with it because of the timing cover. Also now the dealer is saying tie rod problem too! these 95 winstars are lemons!
A D V E R T I S E M E N T S
- Macomb Township, MI, USA