This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The brake lines in this vehicle were rotted and when I had to stop short in traffic, the brakes lines burst in two places. I had slowed from about 40 to about 10 mph when the brake pedal fell to the floor as all the brake fluid was lost. I struck a car stuck in front of me, and pushed it into a third car in front of it. Total body damage to all three cars was more than $6000, wuth one oif the drivers also putting in medical bills for about $400(whiplash). My insurance comp[any believed me, as they had spoken to the mechanic working on ther car the next morning. Unfortuneately they discarded the brake lines before I could get them for my insurance co., amica. Ford turned down amica's request that they subrogate the costs (surprise!). in retrospect, I guess my family and I got off lucky, but it could easily have been a lot worse.
This Ford vehicle has had an extreme number of failures. Starting with the head gasket that the dealer wanted us to pay for after they made the mistake of saying it was under warranty. At a previous repair the dealer had replced the dash because of the speedometer cable and the dealer service person had forgot to add in the previous mileage. Later Ford recalled the head gaskets. The transmission has not been replaced yet but continues to shift poorly. I do not want to put any more money into this vehicle. I believe Ford should have some responsibility for the amounts spent on poor quality parts separate than normal maintenance. So far all that Ford has offered is $1000 cash. This is not a responsible offer. We have spent almost $8000. It is fortunate no one was hurt when these parts failed. These six defects were not the only problems but are probably the most expensive defects.
- Alcoa, TN, USA
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- Rye ., NY, USA