This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The transmission on our 1995 Windstar van failed after 78000 miles, 3000 miles after our extended warranty period had expired. This vehicle has been a lemon from the start. We have had the hood bonding problem fixed under the recall on that problem, had the head gaskets replaced on the extended warranty before that recall came out, replaced the fuel pump inside the gas tank at my own expense, and now I am presently having problems with the power windows, the air bag system, and the power door locks. If this is read by anyone contemplating a mini-van purchase, I would think long and hard before buying a Windstar. From the number of complaints from people from all over the country on the internet, I'd say this wasn't just an isolated thing, but should be looked into by the government regulatory people. None of our failures have resulted in accidents or injuries, but could have easily done so, had we not lived in a more rural area. I definitely would not want to have one of these vehicles in a more high-speed metropolitan area.
- Lubbock, TX, USA
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This is the continuation of problems with a highly problematic vehicle. 5 years, 90,000 miles have replaced so far: Head gaskets, rear suspension twice, front suspension, ignition wires, O2 sensors twice, and now injector and fuel pump. Over $3,000 in out of pocked expenses over what was covered on extended warrantee. Vehicle is not reliable and am looking to trade in on anything other than a Ford! at Ford, quality is job none!
A D V E R T I S E M E N T S
- Fayetteville, AR, USA