This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Head gaskets went bad causing vad oxygen sensor, air intake valve and $1400 dollars worth of repair @ my cost ; unfortunately, there was an extended warranty caverage on this. I however did not receive the notice.
Recall on sliding door - problem ever since repaired. Rear wiper motor died three times and was replaced. Recall on head gaskets. Since Ford dealer replaced them, the intake manifold gaskets blew, replaced those at our expense (approx. $1000), then the front water pump gasket blew and replaced those at our expense (approx. Another $500), then the engine blew and we were informed that the cause was water and antifreeze got into the engine and spun the bearings.... told by the parts manager that it all started back with the head gaskets. Ford is not backing their engine due to this problem. Also, was not told the first time we came in that the replacement of the head gasket would cause more gaskets to break until after our second return to the service center. Since then, we authorized them to replace the engine. Ford does not have any on the shelf because they have gone thru so many of them and it would be another four weeks waiting period! meanwhile, we will be wihtout a vehicle for two months and it will cost us another $1,000.! as far as the anti-lock brakes, the rear passenger side would make a loud thumping sound when brakes were applied....however, dealership said they could not find any problem. Therefore, we had to put up with the loud sound, which frightened my passengers and myself.
In August of 1999, with about 67000 miles, the intake manifold gasket failed and oil ended up in the coolant. This was repaired at a cost of approximately $450. In November, my dealership informed me that the ehad gaskets were leaking. This was at about 74000 miles. Cost, $1600. I contacted Ford, submitting the bills. They told me, no way, out of warranty. I then sent back a second letter in late December, 1999. Still waiting for a reply from that letter. A major component such as this should not fail before 100,000 miles. Ford has acknowledged the problem, but they will only stand behind it for an incredibily low mileage of 60,000.
While driving down the road there were fumes in the van. Couldn't continue driving and pulled vehicle over. Contact dealership, and had vehicle towed. Was told that there was a leak in intake manifold which was getting into the vent system. Toxic coolant fumes were a result of manufacturers defective engine gaskets; Ford made no recall notices, but would correct gasket problems if they occurred before 60,000 miles.
Every gasket on this vehicle is leaking, including engine head gasket/transmission gasket/the intake manifold gasket, and the value cover gasket. Dealer has been contacted.
Transmission blew out, causing the vehicle to stall, almost resulting in an accident. Dealer did a transaxle repair, problem is reoccurring. Dealer cannot determine problem. Also problems with the heater blower motor/ head gaskets/ intake manifold/ ABS system, and rear wiper switch motor.
A D V E R T I S E M E N T S
- Lafayette, IN, USA