This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The tie rod's broke while driving 15 mph. The consumer turned the corner and the handling had become impossible. The consumer found that both front wheels were pointing inward as though the right front were turning left and the left front turning right.. also the rack and pinion was replaced as well as the serpentine belt.
I bought this vehicle used in July 1997 with 32,000 miles. Since that time, I have had the brakes repaired three times and they still squeak. The airbag module had to be replaced four months after purchase, luckily under federal warranty. Then in June 1999, I had to replace the fuel tank because the straps caused it to crack. Ford would not do anything to help because there was no recall. In January there was a recall for the exact same problem, but only in certain counties in certain states, not NJ, Ford would not bend, despite my letters and phone calls. In late March 2000, my airbag light came on again as did my ABS light. My brakes needed to be fixed again. Since my airbag was fixed over 12 months ago, it was not covered. My engine check light came on April 11 and stayed on for two days, then turned off. We were planning a trip to wash, DC, so I brought it to fullerton Ford for service on 4/25. They informed me that it needs head gaskets (which it was recalled for) and $1,400 worth of other work, not affiliated with the airbag light, or the engine check light. The engine check light was for a camshaft positioning sensor that is a $50 part, with $150 worth of labor, also want me to have a timing cover gasket replaced at $815, a temp gauge at $82, an engine flush for $99.95, a water pump at $140 parts only, $40 for drive belt, and misc. Labor at $111. My complaint is this. I dropped the car off on 4/24 for a 4/25 appt., they hadn't looked at it at 4:00 on 4/25 and wanted me to pick it up and bring it back the next day. When I protested, they looked at it and said it would need head gaskets. They said the Ford rep would be out the next day and that he would also consider my gas tank complaints. On Thursday, 4/27, they said the work would be done "hopefully" by 5/5. today, 5/2, one week after dropping off the van, they are telling me I won't have it back until 5/12 or 5/19 at the earliest!!!! because they are too backlogged with vehicles."?"
Ford is aware of defective trasmissions in '95 Windstar. Car lurches forward after not accelerating from a stop position, could cause accident if another car were in front, slipping transmission at 50,000 is unconscionable. Dealer checked and said I would have to have a new transmission installed at $2,400. Check online under "Ford Windstar automatic transmission problems" there are thousands of cusotmers with transmissions and head gaskets blowing at very low milage. Is there a class action suit regarding this defect? apparently, Ford is aware of the problem but won't do a recall because it's too expensive. I am single mom with 3 children whom I must drive to and from school every day and I am very concerned about our safety. Please help me! according to other owners, after their transmissions began to slip, it was only weeks before the whole thing blew. I do not have the money to buy a new transmission. Ford should do something. Strater faile at 55,955 miles. The vehicle would not start numerous times. ABS light stays on due to master cylinder failure. Loud noise in front suspension due to struts failure. Brakes make grinding noise. Serpentine belt failed. Temprature guage running hot because of temprature sensor failure. The consumer states that the vehicle is a lemon and should be recalled.
A D V E R T I S E M E N T S
- Buffalo Grove, IL, USA