This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Consumer states that recall # 98 M 01 describes the same problem consumer is experiencing with vehilce, which is head gasket failure. Consumer was informed that the head gasket must fail before anything could be done, once it failed the manufacturer stated the head gasket was out of warranty.
It is apparent that the Ford 3.8 L is experience head gasket failures. Although I have spoken with Ford they refuse to acknowledge a problem, they further advised me that I was out of luck because my extended warranty that they issued as a customer satsifaction program had expired. In Ford's letter of 1998 they did advise me of possible head gasket failure, I to bring to a dealer if something was noted to happen, what should have been done is have the dealers check these engines at that time, because it is apparent that the only way we as the consumer will know about the problem is when the engine seizes. What is going to take for this manufaxture to own to a defective product, highway deaths?
#4 head gasket failed. Ford is aware of the defect that causes the failure but refuses to pay for the engine replacment necessary due to the failure. The warranty period expired 9 months ago but the van only has 65K miles.
While driving vehcile started shaking. Engine check light came on.had vehicle serviced. Head gasket had blown. This was a common problem. Contacted dealer, not very helpful.
The extended warranty for head gasket failure on our 1995 Ford Windstar was 7 years from date of purchase. The head gasket is failing now, 20 days after the warranty expired. Elk grove Ford and the Ford Motor Company say that it's not their problem. The warranty should be extended! in good faith Ford should repair this obviously defective part that wasn't detected on a oil change not too long ago!
While driving at normal speed vehicle started to run a little rough. Engine light illuminated, temperature gauge went to hot. Consumer pulled over, and saw smoke coming out of tailpipe. Consumer took vehicle to dealer, and they replaced head gasket.
Consumer is concerned that manufacturer sent him a recall in March of 2000 for head gasket. August of 2000 vehicle started smoking which came from exhaust system, and vehicle was running hot. Engine check light appeared on dashboard.
We purchase this vehicle in 2000 and we were not informed that Ford had generous repair for their head gaskets. We meet the requirement for the mileage, but not the timeframe for two months. I feel that this should be taken care of because we were not notified or told when we purchase the van. The estismate cost is going to be around $1600 dollars. I feel someone should have to pay for this because we were never informed.
The engine has been replaced on two occasions at the consumers expense, the first occasion occurred when a rod blew, the second occuurrence the head gasket blew, Ford will not assist consumer at all even though they have a notification and extended coverage offer for the same problem.
Engine blewout while driving. Vehicle checked by dealer, who determined that engine head gasket was faulty. Consumer had gasket replaced at 93000 miles, 2,000 miles later engine blewout again.
Vehicle was overheating while driving. Dealer notified, and informed consumer that vehicle had a blown head gasket. Feel free to provide any further information.
Consumer's vehicle experienced the same problem with the brake line as stated in recall #02-V-101-000. But by this vehicle not included in recall due to VIN. Dealer contacted. Head gasket failed. Consumer is asking reimbursement for repairs.
Consumer stated the head gasket and manifold had blown, consumer inquired about the head gasket being under warranty and was informed that the extended warranty ended in January.
The vehicle started running roughly with a large amount of white exhaust and an over heated engine. Consumer had vehicle towed to the dealer, their diagnosis, a failed head gasket. Consumer has discovered that Ford is aware of the flaw with the head gaskets and that there are complaints from other consumers with thesame problem. Consumer would like reimbursement for monies paid.
Consumer stated the head gasket failed on vehicle, consumer stated there was an extended warranty on the head gasket, however she was informed the warranty ended in August 2001 consumer was also informed the warranty covered up to a time period 0R 100,000 miles and consumer had 68,000 on the vehicle.
Consumer received recall letter concerning the head gaskets coming loose and letting water into the crankcase diluting the oil. Vehicle was fixed and three weeks later the fix was no more and the engine was totalled. Consumer traded vehicle.
A D V E R T I S E M E N T S
- Tampa, FL, USA