This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Front cover gasket of timing chain is leaking coolant into oil system. Dealer notified, and informed consumer that that this vehicle was not covered under manufacturer's recall due to VIN. Please feel free to provide any further details on this matter.
1999 engine repair was head gasket covered under extended warranty. 2000 engine and transmission failure required replacement with rebuilt transmission and engine.
We brought in vehicle for repair of coolant leak diagnosed as timing chian cover gasket by autofair Ford in manchester nh. Charged $630 recieved car back on Thursday the 9th of November today the 12th of November I have experianced some form of engine failure!
Engine overheated due to a defective head gasket that was recalled. Consumer never received a recall letter and feels that she should be reimbursed for the repair costs she incurred.
- Mount Vernon, OH, USA
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The head gasket issue is wll known to Ford, as they extended warranty to 7yrs/100,000 miles, I have been told that since I have passed 100,000 (by 300 miles) warranty is invalid...apparently this problem may be large enough to consider a recall.
We experienced head gasket failure on our 95 Ford Windstar. Although the dealership has agreed to pay for the head gaskets, they refused to pay for secondary damage (timing cover gasket) we had to pay $840. Small claims court against Ford on 12/12/00. Hope to gather as much info as possible. Email gonzodeb@erols.com.
Head gasket failed causing damage to the engine cooling system, vehicle repaired however head gasket failed again causing extensive damage and leakage, which requires engine replacement.
Water pump and transmission failed due to cracked forward piston which was made out of aluminium, causing vehicle to jerk and slow down speed. Also, engine blewout about 1 week after transmission was replaced due to head gasket.
Blown head gasket, Ford engine replaced, head gasket going.electrial problems since I purchased the van.thousands of my money spent for repairs with problems still occurring.no relief from Ford Motor Company. Years of aggraviation &out-put of monies.repairs, rental cars, etc.
Consumer has had head gasket replaced 3 times starting October 24th, 1997. Problem has never been resolved. Dealer has sent a letter to extend the warranty. Warranty was up at 100,000. Consumer only had 10,000 miles to go. Engine blewout the first time. Other problems have occurred, such as the temperature gauge.
Consumer replaced engine and computer due to the manufacturer recall component failure dealing with head gaskets, manufacturer refused to cover this due to vehicle mileage being over 60,000, egr valve was also replaced when engine light came on, consumer requests reimbursement.
I had the head gasket fixed under the Ford recall; one week later the engine threw a rod, and it required a new long block and assorted parts. They had my car for 5 weeks, and never explained wether it was a defective engine or a mhuman failure. It then, one week later, started having transmission problems, with the car slipping out of gear on the freeway at 60mph. I called the dealership, only to be told it wasnt their fault, and the repairs would be at my expense, yet this wasnt happening before they took my car apart. I still have the car, driving it only as absolutle necessary; I cant afford the repairs and dont feel im responsible. This particular model has a terrible track record for defects.
In July of 1999 we experienced total engine failure while driving on a cross countyr trip. The head gaskets failed, Ford claimed no defect or responsibility even under warranty. Calls for legal action produced a replacement engine but we absorbed all the associated costs. In November 0F 1999 the second engine failed in the exact same way, again Ford said there was no problem with the Ford engines, they refused to replace the engine and replaced both head gaskets instead.
A D V E R T I S E M E N T S
- Dekalb, IL, USA