This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I asked the seller at Ford to completely service the van before I would buy it. He said his mechanic would. I checked the van out two weeks later, low on oil, no brake fluid, trans fluid very low, no water hardly at all in receiver, then the starter went out, replaced it no good, replaced switch, no good, brakes gone out, can't keep fluid in systems, engine light came on, emission problems, mechanic stalls for the hour amount, and still can't fix/test II code. Inside lights dim when extra. Lights come on. It's a [xxx] piece of junk and they sold us a lemon. I paid over $4,000 cash for it, and all they wanted to so was sell it for money. What can I do" it has 72,000 etc mile and now has 82,000. We are both disabled with two kids. We have been screwed. I can get the Ford info on the Ford Windstar 95 3.8 it rattles, water runs out of the exhaust pipe and the converter. I want to sue them, I called them and they said the hell with you, you bought it as it was. Ford products are the worst auto's on the market. We want revenge and all our money back now. [xxx]. what is next a head gasket" I heard that cost over $1,600 to fix. And there are alot of them going out. Ford needs to stand behind it's products or get out of the business. I have had my kids tossed to the dash when I step on the brakes before we even get out of our drive way. We wear seatbelts, I wouldn't dare ride in it. It is a death trap to me. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
Vehicle was parked in the parking lot for about 15 minutes and consumer noticed a bright light coming from the garage, the vehicle was on fire. Fire department indicated it was an electrical fire.
Failure of forward clutch piston. Orginal was made of aluminum and was replaced with a steel piston. Work done by an independent transmission shop due to the dealer refusing to cover the costs. Also have had problems with head gaskets, electric harness, ignition wiring
- Severna Park, MD, USA
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Vehicle parked. Left for work. Co-worker notified owner vehicle on fire. Fire department arrivednd extinguished the fire. There was no warning. Had been listening to radio prior to fire.
ABS/transmission failures. Also replaced front brake calipers/struts/wiring. Engine head gaske tblew out, causing engine to leak. Engine check light comes on/off.
Consumer noticed smoke coming from the engine compartment, lifted the hood up and the vehicle was on fire in the engine compartment due to an electrical short, causing damage to the main fuse box and the wiring harness. The vehicle is awaiting service.
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- Mcdonald, PA, USA