This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 1995 Ford Windstar. Three days after the vehicle was purchased, the engine stalled while driving 5 mph. The failure occurred up to seven times per day. The contact was unable to start the engine and the vehicle was towed to her residence. She called a repair shop and they informed her that the alternator was defective. She removed the alternator from the vehicle and took it to the shop to have it tested. The mechanic informed her that the alternator was no good; therefore, the contact purchased a new one and placed it into the vehicle. She was able to start the engine and run the vehicle, but it stalled once again 4 blocks later. She restarted the vehicle, drove home, and called the dealer from where she purchased the vehicle. She took the vehicle to the dealer and they stated that the oxygen sensor failed. They replaced the sensor, but it still did not correct the failure. The vehicle remains at the dealer. The VIN was unknown. The failure and current mileages were 126,000.
Before freedom Ford replaced our engine, we were having electrical problems which we reported and they could not find the problem to why the door chimes and door adjar lights would stay on, our engine assembly was relaced on 09/27/2001. Then our battery light came on while driving and the lights in the car started dimming, we replaced our battery and found out from Ford that our alternator was bad. We had to pay $387.51 for an alternator.! not to mention the 1800+ in emergency expenses we had to pay that Ford refuse to pay us back when our engine blew while driving home on a vacation. However they did replaced the engine free of charge after long negotiation by my wife. We are still having problems with our door chimes and lights and Ford said on 02/14/2002 they could not check to see what's wrong unless it comes on and to bring it in when the light comes on. Figure the odds on that, I live about 20-25 minutes away from there and the light may go out before I get there. Also, we have had numerous times when the front mirror on the inside came off while my husband was driving. I mean literally fell off. These Ford Windstar are not safe to be on the road and there really needs to be a recall on these vans or Ford should be ordered to give the owners a prorated refund or set amt. Back for all our problems and financial sufferings we have been through. I pray that NHTSA issues a recall or order Ford to take the 1995 Windstar off the street and issue us a prorated refund. These Windstar are not safe.imagine your engine blowing on a busy highway with your family in the van. This is what happened to me.E-mail me with the ansers to my questions.. will NHTSA be issuing a recall or Ford a prorated refund on these Ford Windstar soon" I still owe on this Ford, but we do not feel safe driving it anymore, but it is all we have. How can we get rid of the Windstar and the loan payments and buy something else" I pray that you will help us owners of Windstar. Thanks.
Engine overheated, dealer replaced with rebuilt engine.now 2 months later engine cranks, but wont start.had it towed to dealer.it is our only vehicle and we have 4 kids.this van has been in the shop every month since we bought it.is there anything we can do?it had to be towed 3 times!.
- Leavittsburg, OH, USA
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The alternator went out 4 times and the head gasket went out. Then the engine went out because of head gasket damage. With a total repairs being $7,500 dealer only covered alternator after 4 monthes of fighting with them.
This vehicle has had problem from the day we purchased. Most recently, it is currently at dlrship for service due to engine overheating, just short of van catching fire. Prior to this, we had to replace the transmission (approx. 1 1/2- 2yrs. Ago). At this point, we are truly concerned about the safety of this vehicle even after repair.
I have spent a total of $5,000 in repairs for our 1995 Ford Windstar van - a 3.8 engine, 6 cyclinders. Ford sent out a notice in June of 1998 advising the drivers of 1995 Ford Windstar that they would possibly experience head gasket problems. Ford S
Alternator/regulator/starter recall repairs refused due to dealership's insistence that her car was not recalled. However, owner recieved recall notice.
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- Spokane, WA, USA