This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 1995 Ford Windstar. The contact stated that an abnormal banging was heard from the vehicle while driving at various speeds. The vehicle was taken to an independent repair shop where the contact was told that the frame was completely rusted. The vehicle was not repaired. The manufacturer was notified but offered no assistance. The failure and current mileages were 150,000.
Consumer has had the subframe bushings replaced on 2 occasions within a five year period under 70,000 miles, on one occasion at 65488 miles the vehicle experienced the same symptoms (knocking under the floorboards) as before when the bushings needed replaced, however this time the dealer diagnosed the problem as loose subframe bolts which did not correct the problem, so a month later the dealer stated the subframe bushings had failed again, consumer is requesting reimbursement.
A D V E R T I S E M E N T S
- Boardman, OH, USA