This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
1995 Ford Windstar. Upper layer of hood flew off while driving on southern state parkway near exit 13. Called Ford and all they told me is that my vehicle is out of warranty. I don't care about warranty. I care about feeling lucky I'm not dead or kill anyone driving behind me. This must have happened or will happen again and someone will get killed. On Sept. 11 2001 (strangely enough) I lost my brakes on the same vehicle. I called Ford and they gave me the warranty routine. Sure enough they recalled the vehicle soon after for the exact problem that I reported. In fact they paid to fix the problem. Please look into this before somebody is dead due to a flying hood. Thank you.
Recall 97V180000/hoods : dealer informed that recall repairs done. But, consumer noticed a gap at the leading edge of the hood. Dealer refused to take notice, and informed consumer that repairs were done as per dealer corrective action. Asking NHTSA help in this matter.
Consumer brought vehicle in dealer to have recall repair (97V-180) replaced. However, consumer was told repairs could not be done, due to lack of parts (#97S88).
Vehicles hood blew off striking and breaking the windshield, fiberglass panel remained attached to hood latch after steel top blew off into windshield. (Ohio traffic crash report).
Engine head gasket/radiator replaced, domn lights won't shut off, water in rear tail light, hood wont shut, airconditioning switch replaced, brakes making noise after being just replaced, didnt solve problem, . seat belt seems loose.
- Jamestown, NY, USA
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Recall # 97V180000 Ford/hoods; consumer made 2 appointments. Van was left at dealership over 4 hours on both appointments. Upon return, service was not completed because dealer had no parts availble to complete recall. Appointment made in November of 97 and one made in August 0F 98. Consumer not sure if appointments were made with the same dealer.
While coming down mountain, had applied brakes, vehicle started vibrating. On flat surface, nothing happens. Been to 2 different dealers & vehicle test driven on flat not mountain. Nothing found. Recall on hood & dealer not repairing due to no parts.
Received recall notice (97V18000). Took to 2 different dealerships for repairs. Each said no parts available to repair hood. Called manufacturer for parts. Was told will call owner when parts become available for repairs.
Consumer received recall letter. Took vehicle in for recall service, dealer did not replace the hood or add any additional adhesive to prevent separation. Recall number 97V-180. 000.
A D V E R T I S E M E N T S
- Rockville Centre, NY, USA