This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
For the past few weeks the door ajar warning light has been coming on. Upon checking all dootrs numerous times, no problem can be found. It first started when accelerating from a stop. It has gotten progressively worse as time passes and now does it randomly. Yesterday, during a 6 mile trip it came on approximately 6 times at random moments not associated with any particular change in speed or direction. The repair manuals give little to no information about this system or its repair.
Recall on sliding door - problem ever since repaired. Rear wiper motor died three times and was replaced. Recall on head gaskets. Since Ford dealer replaced them, the intake manifold gaskets blew, replaced those at our expense (approx. $1000), then the front water pump gasket blew and replaced those at our expense (approx. Another $500), then the engine blew and we were informed that the cause was water and antifreeze got into the engine and spun the bearings.... told by the parts manager that it all started back with the head gaskets. Ford is not backing their engine due to this problem. Also, was not told the first time we came in that the replacement of the head gasket would cause more gaskets to break until after our second return to the service center. Since then, we authorized them to replace the engine. Ford does not have any on the shelf because they have gone thru so many of them and it would be another four weeks waiting period! meanwhile, we will be wihtout a vehicle for two months and it will cost us another $1,000.! as far as the anti-lock brakes, the rear passenger side would make a loud thumping sound when brakes were applied....however, dealership said they could not find any problem. Therefore, we had to put up with the loud sound, which frightened my passengers and myself.
Notified by Ford sliding door latch, had it repaired. Then front end doesn't stay in alignment, head gasket blew, causing loss of starter and other related parts, total cost of $1800 at this time the car only had around 50,000 miles. Door light stays on indicating that a door is open when one isn't. sometimes goes on and off and beeps. Interior lights stay on for extended period of time. Heard on news about recalls and buy back, called Ford, they tell me about 3 other recalls on the van, : head gaskets, hood separation, feul tank mounting (which will only replace or repair if they feel its necessary). I looked on the net and found that there is also an airbag problem on the passenger side. I was never notified of these and only recently became aware of them. I am in the process of trying to get a refund for the $1800 on the head gasket and related problems. I was told to go and speak to a mary flanagan at the sanders Ford in jacksonville, nc where I live and purchased the vehicle. I would like to find out more information a out all these recalls and repairs that are needed and if the buy out program applies to my vehicle. I have 3 children and I am feeling very unsatisfied with safely transporting them in this vehicle.
The interior dome lights as well as the dashboard door ajar light and the door open chimes stay on even when all the doors are closed. I took it in to have it repaired and even after replacement of the sensors, it is still an intermittent problem. This same problem has been reported twice in the sj Mercury news action line column.
In addition to the transmission failure, there have been numerous electrical problems with the heating/ ac, door locks, wipers and door sensors. My Windstar also had the defective head gasket which was part of a voluntary recall by Ford. The transmission failure of this model is well known. Additional anecdotal info can be obtained through the car trackers website on internet. The transmission failure on the 95 Windstar is a known problem at Ford, however no recall has ever been issued.
While driving the Windstar, the engine check light comes on, smoke comes from the tail pipe and Windstar slows down and hardly accelerates. Dealer states that there is a head gasket and transmission problem.
A D V E R T I S E M E N T S
- Olympia, WA, USA