This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
2020 Ford Transit Connect with 80,000 miles. Wrench light came on dashboard and car experiences some shuddering and hesitation when going uphill.Warranty expired at 60K miles Dealer says that it is a power train issue and the transmission needs to be fully replaced. There was never any type of warning that the transmission. I did have a code for a EGR valve, which was replaced. Requested Ford Goodwill assistance to pay for this expensive repair but was denied and need to replace at full cost. Vehicle has been serviced every 5,000 miles at dealership. Supposedly transmission doesn't ever need servicing. There is no dipstick to check and when I asked when it needed fluid changed, I was told it didn't. Obviously that isn't true.
Powertrain fault Transmission torque converter clutch is not operating as expected. Transmission not shifting properly. Fixed many times and still same issue, now it needs new transmission.
Bad Torque Converter - There seems to be a systemic problem with this part on Ford Transits. Ford is not standing behind their parts so we need your help please.
The contact owns a 2019 Ford Transit Connect. The contact stated while driving 20 MPH, the transmission was shifting very rough. There was no warning light illuminated. The contact pulled over on the side of the road and had the vehicle towed to the dealer. The dealer stated that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, and the manufacturer stated that the vehicle was not included in a recall regarding the failure. The contact was advised to contact the NHTSA Hotline for assistance. The failure mileage was 102,000.
The contact owns a 2020 Ford Transit Connect. The contact stated while driving 20-30 MPH, the message "Pro-Collision Assistant is Unable" was displayed. The accelerator pedal was depressed but the vehicle jerked and hesitated to respond. The contact veered to the side of the road and turned off the vehicle. Upon restarting the vehicle, the vehicle operated as needed and the contact continued driving. However, the failure reoccurred on four different occasions. The vehicle was taken to the dealer but was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 15,000.
- Bronx, NY, USA
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The contact owns a 2020 Ford Transit Connect. The contact received a notification for NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue and an appointment was scheduled for the recall repair. The contact arrived for the appointment but was informed that the appointment was canceled. The contact was informed to bring the vehicle back once he experienced the failure stated in the recall. The manufacturer had been notified of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available.
Three summers in a row now the transmission "overheats" causing warning lights and errors to pop up while driving, then going away. Sometimes disabling vehicle power altogether. When control does come back, transmission gear changes happen at the wrong rpm, stuttering the vehicle and making erratic driving behavior. Ford ignored my requests to investigate for two years, and now that it's out of warranty, tell me I need to pay them to install a brand new transmission
Transmission failed with only 17,000 miles (mostly highway) on the car. The car did not move forward from a parked location. It only moved in reverse. It had to be towed to the nearest dealership and when they examined it, it did not move in reverse either. Even though it is under warranty, the dealers are taking a long time to repair the car.
A D V E R T I S E M E N T S
- Vernon, NJ, USA