This entire vehicle is a problem, including my backup camera needing to be replaced 2x since Oct. My work van does not have a rearview mirror or window so its crucial I'm a sole proprietor business owner and my only business vehicle (2019 Ford transit connect) has been in the shop a total of over 10 weeks in the last 10 months. I have had numerous problems with my vehicle including my back up camera not working (which is very important since I don't have a rear view mirror or back windows), Ford pass not working, AC blowing heat, transmission problems, check engine light on, vehicle stalling, and emissions problem. So far in 2022, it has spent over 3 weeks in the shop and is currently in the shop. I have had 3 different computer modules, EGR valve, torque converter, and backup camera replaced and I was just told today it needs another back-up camera and the heater control module replaced. I bought my vehicle brand new from Village Ford (now Gary Yeoman) in 2019 and it currently has 38,000 miles on it. The regular warranty ended at 36k miles, but Ford corporate purchased me an extended warranty covering my vehicle to 75k miles due to the vehicle spending an entire month in the shop Nov 2021. I have called and emailed Ford Corporate multiple times including talking to very unhelpful supervisor. I clearly have a bad vehicle and it is a huge inconvenience and is adversely affecting my business. I have asked for Ford to buy my vehicle from me and told there is nothing they can do. As a consumer I am made to feel like all these problems are somehow my fault, when I have done nothing wrong except unknowingly bought a lemon vehicle and because I haven't had the exact same problem 3x, it doesn't qualify for the FL lemon law. There should be some provision for a vehicle with 8+ problems and that has spent 11 weeks in the shop in 10 months. This is a wrapped WORK vehicle that advertises my business. Guess how many business cards I passed out during those 11 weeks? ZERO.

- Lady Lake, FL, USA

Our employee was on a job site, parked and exited the vehicle and it rolled into a fence causing damage to the hood, fender and headlight. There was no warning chime that the vehicle was not in park. No one was in the vehicle at the time and no one was injured. Because there were no injuries, we did not make an insurance claim for the damage nor file a police report. This happened approximately three months after we purchased this vehicle. I believe this vehicle should be included in the current Ford recall 21S24. I have contacted both the dealership and Ford Motor Company and they say there is nothing to be done unless/until NHTSA adds our VIN/batch to the current recall.

- Vinton, VA, USA