This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Transmission converter and Ford refuses to honor the repair. It does not show on their computer yet the RPM needle goes up and down on stealth mode. The wiper hose keeps coming off. The back up camera kept going black. The AC went out at less than 40,000 miles. The software will not update. The eco system would not work properly. The passenger bag is not detected.
The transmission needs replaced at 88,900 miles on a 2019 Ford Transit Connect. I have reached out to Ford and they will NOT do anything except to tell me I should have it repaired/replaced at a Ford authorized dealer so that the parts are under warranty. I use this compact cargo van for my business and am being for to put unnecessary wear and tear and miles on my personal vehicle for work. The transmission started to fail and the vehicle went into "limp" mode. The vehicle started to shift gears erratically, had a loss of power, slipping gears, and hard upshift and down shift. This happened all within a matter of 5 miles. Thankfully, I was able to get the vehicle back home and didn't loose control or have a catastrophic loss. The Ford dealer also found a Diagnostic Trouble Code for the Transmission Fluid Pressure Sensor and when the vehicle gear selector was placed in "drive" the vehicle would move in reverse and vise versa. Ford's answer to this problem is "I am always willing to consider individual requests for assistance beyond the warranty period. I hope you understand; however, that I must place limits on the post-warranty adjustment policy. Regrettably, I have to advise you that your vehicle is beyond those limits. As such, I am unable to assist with repair costs; however, I encourage you to have the repair performed at your Ford dealership as parts come with a warranty." The factory powertrain warranty is 5 years/60,000 miles. This vehicle is a 2019 with 88,900 miles. I believe that the reasonable expectation of the lifespan of a transmission is 150,000 mile at a minimum for any vehicle. There are several recalls on the transmission as well as a Technical Service Bulletin (TSB 22-2281) published showing how to fix the problem when it happens. Ford has not publicly admitted that there is a problem, but in my mind, if a problem has warranted the you publish a TSB on how to fix the problem then you are admitting that there is a problem.
Transmission had high RPM's intermittently shifting out of lower gears and experienced poor gas mileage prior to complete failure. complete failure occurred at a complete stop and would not go in any gear but 8th gear. no check engine light at failure. $8300 to replace transmission at 77k miles. transmission fluid cannot be checked or maintained by owner.
Transmission locks up on road, bringing van to a stop. At 80,000 miles the transmission went out. Ford replaced whole transmission with extended warranty. At 149,000 miles transmission went out again. Same thing, Planitary gear broke, silonoid for shifting had to be relaced, clutches worn to metal. Ford refused to fix it. Too many cars on lot to fix.
- Spring, TX, USA
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I copied this, because this is exactly what happened to me. $8200 New Transmission 2019 FORD TRANSIT CONNECT 2.0L GDI I4 ENGINE 8 SPD AUTO TRANSAXLE, 83,000 MILES. TRANSMISSION EXHIBITING DIFFICULTY SHIFTING IN LOWER GEARS. VAN WAS WORKING FINE, THEN ALL AT ONCE THE TRANSMISSION STOPPED WORKING AT A STOP LIGHT. TRANSMISSION ACTED LIKE IT WAS IN PARK, I TURNED OFF KEY AND TURNED BACK ON AND THE VAN WOULD DRIVE AGAIN. WHEN I PULLED IN FRONT OF MY DRIVEWAY THE VAN WOULD NOT GO IN REVERSE NOR WOULD IT GO FORWARD AGAIN. I TURNED CAR OFF AND BACK ON AND THE VAN WOULD DRIVE FORWARD, I TOOK TO DEALER AT THAT MOMENT, DEALER IS 5 MILES FROM MY Flower Shop. FORD DEALER SERVICE END RESULT IS BLOWN TRANSMISSION WITH ESTIMATE TO REPAIR OF OVER $8,000. VEHICLE PROBLEMS ARE CONSISTENT WITH POSTED RECALLS ON 2.5L ENGINE. VEHICLE WELL MAINTAINED BY FORD DEALER SERVICE ONLY, ADULT DRIVEN 1 DRIVER ONLY. LOTS OF PEOPLE ONLINE COMPLAINING ABOUT SIMILAR PROBLEMS. TRANSMISSION SHOULD LAST MUCH MORE THAN 90,000 MILES, KNOWN ELECTRONIC PROBLEMS ALTHOUGH NO RECALLS ON RECORD FOR THIS ENGINE AND TRANSAXLE COMBINATION. I DRIVE MY VAN VERY EASY, MY MILES ARE MOSTLY HIGHWAY MILES VERY LITTLE IN TOWN DRIVING. FORD SHOULD HONOR KNOWN PROBLEMS WITH THIS VEHICLE ESPECIALLY IF THE REPAIRS ARE IN EXCESS OF $8,000! I DO NOT FEEL THIS IS FAIR OF FORD, I REQUESTED A CASE TO BE STARTED BY FORD AND I WANT TO RECORD THE PROBLEM IF FOR NOTHING ELSE FUTURE RECALL NOTICES FOR THIS OBVIOUS MANUFACTURE DEFECT. I H
Lost acceleration on the highway several times for 20 seconds or so.... unable to safely pull to the shoulder... regained power eventually...no warning dashboard lights prior to problem....dealer said transmission has issues and replaced it...tsb 22-2281 etc
The contact owns a 2019 Ford Transit Connect. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
We have had to purchase and replace the transmission in our 2019 Transit Connect. The shifter began experiencing issues with moving into the intended gear and eventually caused the transmission needing replacement. I am aware of NHTSA safety recall 22V413, however, the recall makes no reference of the transmission itself needing to be replaced. We are seeking compensation for replacement of a new transmission for a vehicle that is 38 months old as well as bring this issue to NHTSA to possibly further the current safety recall.
Vehicle not shifting properly, then stuck in 3rd gear. Dealer says it has a transmission fluid leak and cooked internal components (sealed transmission with no dipstick)
A D V E R T I S E M E N T S
- Scottsdale, AZ, USA