This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While traveling, ABS Braking system intermittently engaged a single Caliper and prevented it from retracting. This causes a sudden slowing off the vehicle, creating the risk of collision, particularly while traveling on the highway. An independent service center inspected the vehicle, and reported a computer code referencing the abs/brake booster as the source of the problem.
Passenger side, rear brake, complete lock-up while driving. no warning, no ABS light warning My wife and grandchild were traveling at about 30 mph when the car started to "wheel hop". They did maintain control of the car due to their low speed, then the front driver side wheel locked up and she skidded but made it home home and into the driveway. The collision light flashed once and then turned to a red light saying Impact or collision impact. There was however no impact. They were both somewhat shaken and turned the car off. I (her husband) examined and reworked the brake calipers thinking this might be the problem. Both 2 wheels were still locked up tight. So, we took off the flex lines and one section of the rear brake and line cleaned and ran air first, the DOT 4 brake fluid both ways to assure there was no obstruction in the brake lines. After all of this, the Brakes were still locked up tight. I have since learned that the issue is the Ford ABS hydraulic control unit. Which ford sells for just under $1000. There are many other Ford vehicles that have the same problem (likely the same ABS module) and Ford is apparently aware but does nothing to correct this dangerous product defect. My concern it that the vehicle becomes uncontrollable and someone is going to be killed due to the lack of control when this ABS module failure occurs.
The contact owns a 2019 Ford Transit Connect. The contact stated that while her son was driving approximately 65 MPH, the braking system erroneously activated causing the vehicle to suddenly decelerate. After restarting the vehicle, the failure was temporarily remedied but later reoccurred. The vehicle was taken to the local dealer who diagnosed that the ABS module was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 30,000.
anti-lock brake system failure (ABS). resulting in my driver side front and rear breaks being applied without applying the break pedal. while i was driving on the Garden State Parkway, my vehicle would abruptly slow down when i eased up on my gas pedal. this could have potentially caused a rear end collision by a driver behind me. I then exited the Highway. I also noticed a burning smell coming from my breakes.
Brakes started dragging. I noticed that sometimes they would stick a bit when i was trying to move after stopping somewhere. Once I got on the highway, just after I hit 65 MPH, the brakes came on. The car was slowed down to about 30MPH. I had to pull over on a very small shoulder on a busy highway. There were no lights or warning of any kind. I shut the vehicle off and restarted it. I was able to make it to the next exit. Albeit at a reduced speed. The brakes were still dragging. I was not able to make it to a dealer but did make it to a nearby Firestone shop. It was determined that the vehicle needed the entire brake system replaced, as the brakes were badly locked up. the repairs were $2300. However during my test drive 2 of the brakes were once again dragging and the brakes came on again at 65 MPH. Vehicle was taken to the local Ford dealership where it was determined that the ABS hydraulic pump was frozen and needed replacement. Repairs were another $2000. Vehicle has just over 25,000 miles and is 2 months past the warranty so there was no help on the repairs. If I had been a few miles further down the highway when the brakes came on it likely would have resulted in a bad accident.
- Macon, GA, USA
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* What component or system failed or malfunctioned, and is it available for inspection upon request" Left front brake. Vehicle is not yet repaired and available for inspection. * How was your safety or the safety of others put at risk? While driving on the highway at around 70 mph, the steering started shaking in a concerning matter. The vehicle seemed to decelerate quickly when lifting the foot off the gas pedal. Once I stopped I noticed that the left front brakes was extremely hot. The other brakes were fine. * Has the problem been reproduced or confirmed by a dealer or independent service center? Vehicle is not yet repaired. * Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No. * Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear" There was no warning visible.
The contact owns a 2019 Ford Transit connect. While driving at various speeds, the pre-collision assist engaged spontaneously without warning or potential collision. There was an abnormal buzzing noise detected. The vehicle was taken to ted britt Ford of chantilly Ford building (4175 auto park cir, chantilly, va 20151(703) 454-0008) and waldorf Ford (2440 crain hwy, waldorf, md 20601(301) 234-7591) however the failure could not be duplicated. The vehicle was not diagnosed nor repaired. The manufacturer was contacted but no further assistance was provided. The failure mileage was approximately 300. Consumer stated some of the issues while driving, screen freezes, rear backup camera activated when in stop, blue tooth freezes, radio freezes, clock freezes, odometer flashes red light, buzzer goes off indicating a head on collision, door open and screen continues to stay on when vehicle is turned off, car misfires randomly, vehicle surges, tire on the driver front side continues to lose and pulls to left.
A D V E R T I S E M E N T S
- Bridgeport, CT, USA