This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2016 Ford Transit Connect. The contact stated that while initially starting the vehicle and while driving at various speeds, the main computer screen displayed the -??Hill Stop Assist Not Available" and "Parking Assist Not Available" messages. The check engine and ABS warning lights were illuminated. The speedometer, power steering, and several other unknown messages were displayed intermittently. The vehicle was repaired; however, the failure reoccurred. The vehicle was taken to the dealer after the original failure and was diagnosed and determined that the front passenger-??s side wheel position sensor had failed and needed to be replaced. The vehicle was taken to an independent mechanic after the second failure, and it was determined that the same front passenger-??s and driver-??s side wheel position sensors had failed and needed to be replaced. The contact was informed that the steering wheel position sensor had failed and needed to be replaced. The vehicle was not repaired. The manufacturer had not been made aware of the failure. The approximate failure mileage was 70,000.
Calipers and brake pads were replaced and still front brakes locking up. Unable to drive. Also, I had to replace a brand new brain on the van over $3000 electrical. The contact stated the vehicle is not working and needs help.
The contact owns a 2016 Ford Transit Connect. The contact stated that while making a right turn, the steering wheel seized and excessive force was required to turn the steering wheel. No warning lights were illuminated. The vehicle was then taken to an independent mechanic, where it was diagnosed that the electronic power steering (EPS) needed to be replaced. The vehicle remained with the independent mechanic awaiting the repair. The manufacturer was made aware of the failure and confirmed there was no power steering recall for his VIN. The approximate failure mileage was 102,000.
After battery replacement, the power steering (the EPAS system) failed. The dashboard-gauges display said, "STEERING ASSIST FAULT SERVICE REQUIRED." After towing and diagnosis, my mechanic said the system had to be reprogramed at a dealership. The vehicle is available for inspection upon request.
While pulling out of a fast food drive through steering jerked to center and I lost power steering to the point where I could barely keep control of the vehicle, mechanic informed me the powering steering motor seemed overheated because of its location and I could expect this to happen again, on the dash I got a "steering fault" code. Second issue unrelated is that the temp sensor keeps malfunctioning, once the senor reaches below the freezing point on the dash ( keep in mind its 74F outside) the vehicle shuts down the air conditioning unit blowing hot air until the whole system resets and the dash reads the actual exterior temp. New Ford temp sensor installed worked fine for two weeks then same issue. Its frustrating when we reach 80+ degrees and the air conditioning is intermittent because of a senor issue which is totally unrelated to the unit itself. Two other friends of mine own the same year vehicle and are having the same issues. Love my Ford but they should own up to they're problems.
The contact owns a 2016 Ford Transit connect. While driving 30 mph, the speed automatically dropped to 0 mph and the steering wheel failed to turn left or right. All the warning indicators on the instrument panel illuminated immediately after the failure occurred. The contact pulled the vehicle over to the side of the road. The contact turned off and restarted the vehicle a couple of times and the vehicle returned to normal. The vehicle was taken to the dealer (fox Ford Mazda, 3560 28th St SE, grand rapids, mi 49512) where it was diagnosed that the throttle body malfunctioned and needed to be replaced. The vehicle was not repaired. The manufacturer was contacted at 800-392-3673 and opened case number: Cas-13297747. The approximate failure mileage was 7,000.
The contact owns a 2016 Ford Transit connect van. While driving 5 mph, the steering wheel seized and the instrument panel went blank. The vehicle was towed to a dealer where it was diagnosed that the fuse box wiring harness was defective and needed replacement. The vehicle was repaired. The manufacturer was not notified of the issue. The failure mileage was approximately 40,000...updated 04/13/17 updated 05/15/17
A D V E R T I S E M E N T S
- Ocala, FL, USA