The contact owns a 2016 Ford Transit Connect. The contacted stated that while driving approximately 55 MPH, the braking system malfunctioned, causing the vehicle to abruptly stop in the middle of the freeway. The vehicle was later towed to the local mechanic who diagnosed that the brake system HCU pump had failed and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in NHTSA Campaign Number: 16V482000 (Service Brakes, Hydraulic, Electronic Stability Control). The contact stated that the vehicle had experienced the failure listed in the recall. The local dealer was not contacted. The failure mileage was 91,000.

- Cary, NC, USA

The contact owns a 2016 Ford Transit Connect. The contact stated while an employee was driving 55 MPH, the vehicle decelerated unintendedly. The contact stated no warning light was illuminated. The contact took the vehicle to an independent mechanic however, the mechanic was unable to duplicate the failure. The contact stated on July 14, 2023, while the same employee was driving the vehicle and was releasing the brake pedal, the vehicle started losing motive power and slowed unintendedly. The contact stated no warning light was illuminated. The employee continued driving to the independent mechanic and was informed that the brake rotors, brake pads, and the front driver-??s side and the rear passenger-??s side calipers needed to be replaced. The vehicle was repaired however, the mechanic then stated that the Hydraulic Control Unit (HCU) pump was faulty. Upon investigation, the mechanic associated the failure with NHTSA Campaign Number: 16V482000 (Service Brakes, Hydraulic, Electrical System) however, the VIN was not included. The vehicle was not drivable. The contact towed the vehicle to the local dealer, where it was diagnosed with needing the Hydraulic Control Unit (HCU) pump to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 50,000.

- South Saint Paul, MN, USA

The contact owns a 2016 Ford Transit Connect. The contact stated while driving at an undisclosed speed, the vehicle was vibrating. The rotors then overheated, causing the brakes to seize. The vehicle was taken to an independent mechanic, who replaced the calipers, brakes, and rotors; however, the failure recurred. The vehicle was then taken to the dealer, where it was diagnosed that the hydraulic control unit (HCU) needed to be replaced. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure and confirmed that the vehicle had previously been serviced under NHTSA Campaign Number: 16V482000 (Service Brakes, Hydraulic, Electronic Stability Control). The manufacturer informed the contact that the vehicle was out of warranty. The failure mileage was approximately 128,000.

- Oak Forest, IL, USA

The contact owns a 2016 Ford Transit Connect. The contact stated while driving at 20 MPH and coming to a complete stop, the brake pedal was depressed and the vehicle stopped. However, as he released the brake pedal to drive from the complete stop, the vehicle failed to move. The contact depressed the accelerator pedal and the vehicle responded at a significant low speed. There was no warning light illuminated. The contact was able to veer to the side of the road. The vehicle was towed to an independent mechanic where it was diagnosed that the front brakes and the rear driver's side brake were not releasing pressure upon depressing the brake pedal. The independent mechanic diagnosed that the brake hydraulic control unit (HCU) pump had failed and needed to be replaced. The dealer and the manufacturer were notified of the failure and informed the contact that the vehicle could not be repaired under NHTSA Campaign Number: 16V482000 (Service Brakes, Hydraulic, Electronic Stability Control) as the VIN was not included. The vehicle was not repaired. The failure mileage was approximately 72,000.

- Tiverton, RI, USA

The contact owns a 2016 Ford Transit Connect. The contact stated that while driving at an undetermined speed, the ABS, stability control, and traction control warning lights illuminated. There was an abnormal dinging sound detected. The brakes, power steering and speedometer became inoperable. The vehicle was taken to an independent mechanic who was unable to duplicate the failure. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the failure was related to NHTSA Campaign Number: 16V482000 (Service Brakes, Hydraulic, Electronic Stability Control). The manufacturer was not notified of the failure. The failure mileage was approximately 20,000.

- Midland, NC, USA

The contact owns a 2016 Ford Transit Connect. The contact stated while at a stop light and attempting to accelerate, the vehicle would not accelerate due to the anti-lock braking system not releasing as needed. No warning light was illuminated. The vehicle was taken to an independent mechanic and he stated that the vehicle was experiencing the failure stated in NHTSA Campaign Number: 16V482000 (Service Brakes, Hydraulic, Electronic Stability Control). The vehicle was not repaired. The manufacturer was contacted and stated that the VIN was included in the recall. The failure mileage 110,000.

- Ashland City, TN, USA