This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My vehicle has been at a Ford dealership for more than 6 months for NHTSA campaign id: 20V260000 my glass is cracked. The dealership took my vehicle apart and then realized the replacement glass was broken. The dealership is unable to secure the glass to complete the recall. Ford states the glass is on indefinite backorder. Ford has proven they can not fix this vehicle recalll - I would like a buyback.
The contact owns a 2016 Ford Transit connect. The contact stated that while driving 75 mph, the panoramic sunroof detached without warning or impact. There were no reported injuries. The vehicle was taken to bob moore Ford located at (8948 S I-35 service rd, Oklahoma city, ok 73149, (405) 708-6489) where it was diagnosed that the sunroof fractured. The vehicle was repaired. The manufacturer was contacted and assistance was provided. The failure mileage was 58,000.
The contact owns a 2016 Ford Transit connect. The contact stated that while driving at 60 mph, there was an air leak coming from the vehicle. The moon roof detached from the vehicle without warning. The contact drove the vehicle to an independent body repair shop where he was informed that the failure was due to a manufacturer defect. The contact then took the vehicle to hansel Ford 3075 corby ave, santa rosa, ca 95407 where the dealer agreed that the failure was caused due to a manufacturing defect however, the vehicle was not repaired. The manufacturer had been notified of the failure and offered no assistance. The failure mileage was approximately 48,000.
Extreme windshield leak have tried to get Ford to fix. They reffed me back to the dealer. Leak all down the front around the roof. Water literally pours in and I can not drive on a rainy day. Have to car max dealer twice and they still
- Memphis, TN, USA
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1/2 of the windshield seal failed leaving the windshield unattached to the vehicle. I noticed it was loose when cleaning the inside of the windshield. The next morning I went to a glass repair shop. The manager said not to drive the vehicle around due to safety issues and take it to the dealer because the seal should not have failed within 3 years. The service manager wanted me to continue driving the vehicle around until they had an opening in appointments. I was afraid to drive it with only 1/2 of the windshield seal intact. Therefore I left it at the dealership for repairs. I am awaiting resolution to this safety issue.
A D V E R T I S E M E N T S
- Apex, NC, USA