dealership AL Packer Ford on 1530 N Military Trl, West palm Beach FL 33409 refuse to fix the Manufacturer Recall Number 22S20 (NHTSA Recall Number 22V192), they have to remove the windshield and resealed but they hire an company to do it, so the "company' went and check my windshield and they said they can not do it bc they find and crack(which I've never see) and the windshield can the windshield can collapse in the process, the dealer says they won't take care of the windshield if this happens, I called Ford but they say they won't take care of it either, that I can only resolve it with the dealer but they refuse to cover it, and it's not my fault that they used the wrong adhesive for the windshield and now they have to remove it, they recommended that I talk to my insurance but insurance won't cover it and it's crazy that they won't cover it when it's their fault, how do they know that the windshield doesn't have the crack because of the defect in the adhesive

- West Palm Beach, FL, USA

My vehicle has been at a Ford dealership for more than 6 months for NHTSA campaign id: 20V260000 my glass is cracked. The dealership took my vehicle apart and then realized the replacement glass was broken. The dealership is unable to secure the glass to complete the recall. Ford states the glass is on indefinite backorder. Ford has proven they can not fix this vehicle recalll - I would like a buyback.

- Apex, NC, USA

Wiper motors stopped working. Before that the wipers were hitting each other making visibilty while raining very difficult.

- Humacao, PR, USA

The contact owns a 2016 Ford Transit connect. The contact stated that while driving 75 mph, the panoramic sunroof detached without warning or impact. There were no reported injuries. The vehicle was taken to bob moore Ford located at (8948 S I-35 service rd, Oklahoma city, ok 73149, (405) 708-6489) where it was diagnosed that the sunroof fractured. The vehicle was repaired. The manufacturer was contacted and assistance was provided. The failure mileage was 58,000.

- Piedmont, OK, USA

The contact owns a 2016 Ford Transit connect. The contact stated that while driving at 60 mph, there was an air leak coming from the vehicle. The moon roof detached from the vehicle without warning. The contact drove the vehicle to an independent body repair shop where he was informed that the failure was due to a manufacturer defect. The contact then took the vehicle to hansel Ford 3075 corby ave, santa rosa, ca 95407 where the dealer agreed that the failure was caused due to a manufacturing defect however, the vehicle was not repaired. The manufacturer had been notified of the failure and offered no assistance. The failure mileage was approximately 48,000.

- Santa Rosa, CA, USA

Extreme windshield leak have tried to get Ford to fix. They reffed me back to the dealer. Leak all down the front around the roof. Water literally pours in and I can not drive on a rainy day. Have to car max dealer twice and they still

- Memphis, TN, USA

1/2 of the windshield seal failed leaving the windshield unattached to the vehicle. I noticed it was loose when cleaning the inside of the windshield. The next morning I went to a glass repair shop. The manager said not to drive the vehicle around due to safety issues and take it to the dealer because the seal should not have failed within 3 years. The service manager wanted me to continue driving the vehicle around until they had an opening in appointments. I was afraid to drive it with only 1/2 of the windshield seal intact. Therefore I left it at the dealership for repairs. I am awaiting resolution to this safety issue.

- Rockmart, GA, USA