This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The rear passenger side sliding door fell off the track and fell off the vehicle, while the door was being closed. I originally reported difficulty to the dealership shortly after purchasing the vehicle around 2016. I asked the dealership on multiple occasions to fix the door sliding issue. I was told there was nothing they could do to fix it. The door was always difficult to open and close. 6/25/24, the door fell off the vehicle while it was being closed.
The fuse associated with the rearview camera of this vehicle has consistently blown over the last few years leaving the backup camera inoperable with no image on the dashboard display. The lack of a functioning backup camera results in the loss of a view directly behind the vehicle which could result in an accident. A warning stating that "rear view camera is unavailable" and a dark display occur when the fuse is blown. The rearview camera fuse blows often typically only after a few vehicle trips. After diagnosing the blown fuse issue, chafing of a wiring harness was found behind a grommet where wires pass between the vehicle body and the rear liftgate. The damaged wiring harness is in the vehicle and available for inspection. This issue has also been documented by others as was discovered by searching for information on the internet.
While driving at normal speed a warning sign. Came on 'engine fault get service now. The van began to shake. I pulled over, turned off engine. A few minutes later it started normally and seemed normal for 2 weeks. (hospital side road) today, while driving home it happened again 3 times (country road). We had to pull off each time and cut engine off. Gas pedal went soft -inoperable. Very dangerous -our safety is at stake.
- Eustis, FL, USA
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This is to advise you that complaint # 11169922 has been successfully resolved by wal-mart, starke, fl on January 15, 2019. I believe something should be done to the alpharetta, ga wal-mart #02941, specifically auto care manager troy who did not respond to me at all, however the problem was successfully resolved.
Wal-mart alpharetta, ga installed the wrong tires on the front of my 2015 Ford Transit connect in August 2017. Starke, fl wal-mart could not balance the tires due to wrong load limit having been installed, bubble on driver's side that could blow at any minute & tires having been counter-balanced when installed. I have contacted alpharetta wal-mart, provided all needed info, asked that they make arrangements with starke, fl wal-mart to install 2 new proper load tires at no cost to me. Assistant manager tony was to contact me the following day after wal-mart was advised of the problem. I attempted 3 times to fax the info but their fax machine would not work. I mailed all documentation to assure their notification. I have not heard from anyone. I am afraid to drive. If an accident occurs, this will immediately become a much larger problem than it is now. Please do something to make wal-mart correct this problem right away.
The vehicle was sitting parked curbside while our daughter was in school and on a break, I went to move the car closer and when I shut the driver's door, the back glass shattered and fell to the street.
All interior displays and gauges go blank while still parked or driving at any speed including highway speeds, turn signals and hazard lights fail to activate. Multiple occasions over last 4 months, increasing in frequency. Occurred multiple times during 4 hour trip on 07/17/2017. System may or may not recover, only to go blank again shortly after. Sometimes when rain sensing wipers activate. Sometimes "hill assist inactive" and traction control disabled messages on system recovery.
A D V E R T I S E M E N T S
- Syracuse , NY, USA