A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, causing the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.

Power Train — Automatic Transmission — Gear Position Indication (Prndl)
Power Train — Shift Linkage/Cable/Rod

Summary

Ford Motor Company (Ford) is recalling certain 2013-2021 Transit Connect vehicles equipped with 2.5L engines. The bushing that attaches the shifter cable to the transmission may degrade or detach.

Actions

Dealers will replace the underhood shifter cable bushing, and add a protective cap, free of charge. Owner notification letters were mailed on June 29, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S24.

Documents (11)

• Miscellaneous Document - Media Release re Ford Motor Company is issuing a safety recall for select 2013-21Ford Transit Connect vehicles with 2.5-liter engine and 6F35 transmission
• Manufacturer Notices(to Dealers,etc) - Dealer Notification re NEW VEHICLE ...
• Defect Notice 573 Report
• Recall Quarterly Report #1, 2021-2
• Recall 573 Report
• ISSUED Owner Notification Letter(Part 577)
• Recall Acknowledgement
• Manufacturer Notices(to Dealers,etc) - Dealer Bulletin re NEW VEHICLE ...
• ISSUED Renotification Notice
• Recall Quarterly Report #2, 2021-3
• Recall Quarterly Report #3, 2021-4

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