This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2010 Ford Transit connect. While driving, the front driver's door and sliding door erroneously locked. While the doors were locked, the instrument panel indicated that the doors were unlocked. The cause of the failure was not determined. The manufacturer and local dealer (advantage Ford, 1031 central ave, duarte, ca) were notified. The failure mileage was 47,000. The VIN was unknown.
The contact owns a 2010 Ford Transit connect. While the vehicle was stationary, the driver's door would not open. As a result, the contact had to climb over the emergency brake and exit through the passenger door. The contact, an independent mechanic, stated that the generic electronic module that controlled all of the locking mechanisms in the vehicle failed to lock and unlock on more than one occasion while inside or outside of the vehicle. Furthermore, both of the rear sliding doors experienced intermittent failures. A dealer was not made aware of the failures. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failures. The failure mileage was 116,000.
The contact owns a 2010 Ford Transit connect. The contact stated that the keyless entry fob failed. The contact had to use the key to manually open the doors and start the vehicle. The contact took the vehicle to the dealer and was told that they were unable to correct the failure. The VIN was not available. The failure mileage was 6,000 and the current mileage was 7,000.
- East Point, GA, USA
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- San Dimas, CA, USA