This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
We have a fleet of 17 Ford Transit Cargo Vans. The older generation ones didn't give us a problem whatsoever for visibility but the new ones are all breaking. The sun visor is getting locked and snapping very easily and once broken it is hanging blocking our drivers view even when the sun visor isn't pulled down to be used to block the sun. Each sun visor is a cost of $400 we have purchased new ones to get it repaired thinking it was our drivers fault. However within one month it was broken again.
Campaign/NHTSA# 23S48/23V598 Even though Ford Motor website sows the fix for the recall is available, when we approach the authorized dealers they are saying it is not available. I have contacted two authorized dealers and none of them are able to fix the issue, saying the parts not avaialble. Dealers that I have contacted are: AutoNation Ford Jacksonville (10720 Phillips Highway Jacksonville, FL 32256 (904) 865-5509) Coggin Ford (9650 Atlantic Boulevard Jacksonville, FL 32225 (904) 893-2735) This is pretty much not drivable now the camera hardly works anytime.
- Saint Johns, FL, USA
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- Fresno, CA, USA