This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The Vehicle head light comes on while the vehicle head light switch is at off position and when you hit the remote on off button the light turns off. And later comes back on again. And at night driving the light goes off and on some time.it just black out on road can we get advise if this is recall issue since we seen many customers having complaints about the same issue on website and also on ford forums
THIS IS A SECOND CASE FOR A DIFFERENT VIN WITH THE SAME ISSUE. 11524889. The battery's junction box in the engine compartment is melting. While I was driving, I heard a loud pop, I opened the hood, and saw smoke coming from the junction box. I noticed the box was melting around a fuse. The melting is significant, and the vehicle looked to be on fire. The smoke stopped, but I feel the vehicle could easily have caught on fire completely. There are recalls for this same exact issue but for other Ford Models. I have a fleet of these vans, and this has now occurred to 6 of them. I know other owners that this occurred to as well. I have called Ford Goodwill and they have declined to cover it under the 3-year, extended warranty. The melting was so bad on one that the actual harness was burnt as well. This is a dangerous issue that Ford already knows this happens. I have receipts for all of these repairs and the technician acknowledging the junction box melting. I have emails from Ford where they apologize for the issue, and they say they cannot cover it under warranty. They refuse to comment on the safety danger this poses on all. This is an amazon delivery van and there are thousands of these that could catch fire in someone's house or business.
The battery's junction box in the engine compartment is melting. While I was driving, I heard a loud pop, I opened the hood, and saw smoke coming from the junction box. I noticed the box was melting around a fuse. The melting is significant, and the vehicle looked to be on fire. The smoke stopped, but I feel the vehicle could easily have caught on fire completely. There are recalls for this same exact issue but for other Ford Models. I have a fleet of these vans, and this has now occurred to 6 of them. I know other owners that this occurred to as well. I have called Ford Goodwill and they have declined to cover it under the 3-year, extended warranty. The melting was so bad on one that the actual harness was burnt as well. This is a dangerous issue that Ford already knows this happens. I have receipts for all of these repairs and the technician acknowledging the junction box melting. I have emails from Ford where they apologize for the issue, and they say they cannot cover it under warranty. They refuse to comment on the safety danger this poses on all. This is an amazon delivery van and there are thousands of these that could catch fire in someone's house or business.
Rear camera (back up camera) will stop working. Also, rear (right-side) and side sliding door "door open alert" false indicates, beeps horn while driving but is sporadic.
Vehicle instrument cluster intermittently loses power, both while vehicle is in motion or while stopped. Instrument cluster ceases to display vehicle speed, engine RPM, engine temp, and fuel level, as well as all other info that is typically displayed. This condition can last seconds or several minutes at a time. If cruise control is active while the issue occurs, cruise control ceases to function and the vehicle starts to slow down unexpectedly. When the instrument cluster regains power, it sometimes flashes various warnings, such as "blind spot assist error, " "transmission not in park, " "pre-collision assist error, " "adaptive cruise not available, " and "park assist error." This problem occurs intermittently, but has occurred countless times since the vehicle was purchased new in January of 2021.
Noticed that a pump (fuel"?") was cycling on when driver door was opened and when key was inserted in ignition. Parking lights also turn on when door is opened. The pump has also cycled on for no apparent reason after engine has been turned off. Checked battery which is located under driver seat and found that electrical cables that lead to seat have been damaged by rivets holding swivel seat when the seat is moved forward and back. Carefully moved the seat back guiding the cable bundle under the rivets. The pump now does not turn on when the door is opened but still cycles when the ignition key is inserted. Have moved the Transit out of the garage due to potential fire hazard. Photos of wire cable are included. Transit was just purchased on 1/20/2020 and the swivel seats are new for the 2020 model.
A D V E R T I S E M E N T S
- Fremont , CA, USA