This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a modified 2019 Ford Transit. The contact stated that the seven rear passenger's side and driver's side seat belts were defective. The contact stated that the seat belt retractors had fractured. Additionally, the contact stated that the seat belt pre-tensioners were stuck in the Hold position and had fractured while the seat belt was buckled, causing his children to be trapped several times. The vehicle was taken to the vehicle modifier several times, and the seat belts were replaced; however, the failure persisted. An unknown Ford dealer was contacted and informed the contact that they could not assist because the vehicle was modified. The vehicle was not repaired. The failure mileage was approximately 40,000.
- Bluffton, IN, USA
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- Bluffton, IN, USA