This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Rear axle and wheen came off the van. The five bolts all sheared off at the same location. They were not lose and that all broke evenly. The axle then came off with the wheen and tire attached and the van contuned to move over to the sholder. The van was moving at 35 mph and was on a highway on ramp. No skid marks on scene and also no injurys
The contact owns a 2017 Ford Transit. The contact received notification of NHTSA campaign number: 19V767000 (power train). The contact called wynne Ford located at 1020 w Mercury blvd, hampton, va 23666, and was informed that as per the recall remedy, the manufacturer would replace the flexible coupling every 40,000 miles until the final remedy was available. The vehicle was not repaired since the mileage on the vehicle was 24,000. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Vehicle will randomly shift into first gear typically while going down hill on interstate at speeds of 70 mph or greater. The resulting shift causes the engine to rev far past red line and causes severe unintended deceleration. Situation happens without warning and after a few more harsh shifts goes back to normal. Contacted multiple Ford dealers with no answer to problem.
I'm having a big problem with vibrations and noise with my van. I feel a great vibration in the steering wheel and a great noise coming from the differential of the car.
The contact owns a 2017 Ford Transit. The contact stated that while driving between 47-57 mph, there was an abnormal vibration in the vehicle. Additionally, the contact stated that the power steering unit was replaced four times due to several failures. The vehicle was taken to coughlin Ford of circleville located at 24001 us-23, circleville, oh 43113, (740) 474-3138 to be diagnosed. The contact stated that the driveshaft needed to be replaced. The driveshaft was replaced however, the failure recurred. Several shim kits were used to balance the driveshaft however, the failure persisted. The vehicle was included in NHTSA campaign number: 19V103000 (power train). The manufacturer was contacted and informed of the failure, case number: Cas-17564414. The approximate failure mileage was 10,000.
Noise in rear end, started at 30000 miles. Most noticeable when turning a corner. Ford recalled a similar problem with recall # 17S15 in their 2017 model year Transit vans. Of which this is one! the problem is the flexible coupling in the rear end fails causing the drive shaft to fall out.
The contact owns a 2017 Ford Transit. The contact stated that the manufacturer failed to provide the parts for NHTSA campaign numbers: 17V408000 (power train) and 17V668000 (electrical system). The dealer (Suburban Ford of ferndale, 21600 woodward ave, ferndale, mi 48220, (248) 399-1000) was unable to determine when the parts would be available. The vehicle had been parked at the contact's residence for months. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2017 Ford Transit. While driving unknown speeds, the 'transmission needs to be placed in park' warning message illuminated and the instrument panel was blank. The vehicle was taken to an independent mechanic where it was diagnosed that there was an electrical failure. The mechanic referred the contact to the local dealer. The contact called the local dealer (autonation Ford scottsdale, 8555 E frank lloyd wright blvd, scottsdale, AZ 85260, (480) 630-2827) and was informed that the vehicle was not included in a recall. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was 32,000.
A D V E R T I S E M E N T S
- Ambridge, PA, USA