This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The involved individual was found with altered mental status on a highway on 8/13/2023. The vehicle he had been driving was found in the highway median a few hundred feet away. He was admitted to a local hospital, diagnosed with blunt force injuries of the head, and pronounced brain dead on 8/14/2023. Autopsy examination revealed fractures of the skull, subdural and subarachnoid hemorrhage, and cerebral cortical contusions. Mechanical vehicle inspection revealed that the driveshaft flexible joint failed while the vehicle was in motion, with resulting driveshaft uncoupling and severe damage to surrounding vehicle components including the brake and fuel lines. Investigation was consistent with the decedent exiting the moving motor vehicle.
The contact owns a 2016 Ford Transit. The contact stated while driving at various speeds, the vehicle started shaking abnormally. The contact had to wait for the shaking to stop independently. The contact had taken the vehicle to a certified mechanic who diagnosed that the drive shaft needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure, and it was confirmed that the failure was related to an unknown recall; however, the vehicle year was not included. The approximate failure mileage was 102,000.
- Watauga, TX, USA
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- Ramsey, MN, USA