This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
driveshaft coupler failed Ford refuses to fix damaged parts from coupler failure. Received notice of safety recall 10-25-2023. Recall was issued 10-25-2019 but I was never notified of a recall. (recall notices are sent by mail) once recall notice was received 10-25-2023 I tried countless times to have recall done but parts were never available. Finally took to the dealer and had them place the part on order (backorder) to be filled when available on/or around 1-2024. Failure happened 4-18-2024 with the recall part still on backorder damaging all brake lines and fuel lines all at the same time. This part should have been available when the vehicle was taken to the dealership for repair in Jan. 2024 and fixed. Not until a Failure happens that could of cost the lives of X-people on a highway due to parts not being available for a Major recall like this one.
The involved individual was found with altered mental status on a highway on 8/13/2023. The vehicle he had been driving was found in the highway median a few hundred feet away. He was admitted to a local hospital, diagnosed with blunt force injuries of the head, and pronounced brain dead on 8/14/2023. Autopsy examination revealed fractures of the skull, subdural and subarachnoid hemorrhage, and cerebral cortical contusions. Mechanical vehicle inspection revealed that the driveshaft flexible joint failed while the vehicle was in motion, with resulting driveshaft uncoupling and severe damage to surrounding vehicle components including the brake and fuel lines. Investigation was consistent with the decedent exiting the moving motor vehicle.
The driveline broker from it's holding mount while driving and tangled up the fuel line and brake lines going to the rear of the van. Making the van lose power and not be able to be driven anymore. This happened while driving on the freeway. This is extremely dangerous. Also they have a recall on the rear flex joint which the Ford dealership has recognized but are refusing to pay for the total repair. How is that fair? it is Ford's design flaw that made this happen.
The ABS tone rings on the Ford Transit vans crack often. There has been no recall according to Ford. This is my 3rd set of rear tone rings in 3 years. I loose my hill-assist, ABS, traction control, and other safety features.
The contact owns a 2016 Ford Transit. The contact stated that the vehicle was repaired per NHTSA campaign number: 17V408000 (power train) by autonation Ford bellevue (411 116th ave ne, bellevue, wa 98004, 425-243-5203), but the remedy failed to repair the vehicle. While driving 25 mph, the engine made an abnormal noise. When the contact depressed the accelerator pedal, the vehicle seized and the brakes failed. The manufacturer was notified of the failures and referred the contact to NHTSA. The failure mileage was approximately 32,000.
- Woodinville, WA, USA
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The rear left brake pad in the outside(wheel side) reduce running clearance do to misalignment of the caliper housing, producing unsafe excessive heat, poor mpg's, metal to metal noice and expensive mantaining costs Ford know the problem and emit tsb 15-0190, but doesn't correct their defect free cost on vehicles over 36,000 miles and doesn't comunicate to the vehicles owners that they are at risk.
The contact owned a 2016 Ford Transit. While driving approximately 15 mph, the contact heard a banging sound and the vehicle pulled to the right. The contact had to force the vehicle to the left to avoid striking two parked vehicles. The vehicle traveled approximately 60 yards and came to a stop. In addition, the brakes failed to operate. The contact exited the vehicle and noticed that the passenger side wheel collapsed and was under the vehicle. A police report was filed and there were no injuries. The manufacturer was notified and transferred the contact to NHTSA for further assistance. The vehicle was destroyed. The approximate failure mileage was 353.
A D V E R T I S E M E N T S
- Manasssa , VA, USA