The contact owns a 2015 Ford Transit. The contact stated that the vehicle would not start. The vehicle was towed to an independent mechanic where the failure was diagnosed as a fuel module and fuel pump that needed replacement. The vehicle was repaired. The contact stated he received an unknown manufacturer recall notice several days later and was upset that he was not notified that recalls were repaired free of charge. The manufacture was notified of the failure. The contact was not provided an explanation about the reimbursement policy. The approximate failure mileage was 112,760.

- Santaquin, UT, USA

The contact owns a 2015 Ford Transit. The contact stated while driving 60 mph, the vehicle stalled with the fuel filter clogged message displayed. The check engine warning light also illuminated. The vehicle was towed to an independent mechanic who informed the contact of NHTSA campaign number: 15V005000 (fuel system, gasoline) and referred the contact to the dealer. The vehicle was towed to phil long Ford of motor city (1212 motor city dr, Colorado springs, co 80905, (844) 237-2169) and diagnosed with shards of fuel pump in the fuel line. The vehicle was not repaired. The manufacturer was contacted and informed of the failure. The contact was informed that the VIN was not included in NHTSA campaign number: 15V005000 (fuel system, gasoline). The approximate failure mileage was 77,000.

- Manitou Springs, CO, USA