This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The Van looses all power. This has happened 4 times. The display will appear brake boost failure or engine failure. We were driving on the 60 fwy in the number one lane when this happened last. My husband was able maneuver to shoulder without causing an accident.
Hi, I-??ve been getting water into my engine air filter box. I did some research and a lot of customers are having the same problem. Is there a fix for this..
While driving van displayed "engine fault service now" and lost all power in the middle of the road. I was able to pull over turn it off and back on and is running. This is happened to nearly our whole fleet of Ford Transits. I have put in a claim with Ford, as this is an extremely dangerous safety issue. It is causing my employees to feel like we are providing unsafe transportation, it is causing lost revenue due to vehicles being out of service and it is a potential insurance claim/workers comp issue. Ford needs to take action.
While driving on the highway, acceleration shuts down and I lose the ability to control speed. I had to coast to the side of the road even though the engine was still running and I was rear-ended. After I shut off the vehicle, it turned on and returned to normal operation. This has happened multiple times. The throttle body was replaced in 2021 at 117,444 miles and is having this issue again now. I have a fleet of Transit vehicles and this has happened on 4 transits from 2015-2018 a total of 6 times now. This is an ongoing issue that Ford needs to address.
This claim is to report that when I received the letter from Ford with the recall, I tried to book an appointment for said recall, which is impossible because they are giving them for 6 to 8 months. After trying several days, I got one in palmeto Ford, unfortunately the car failed exactly as the recall said and the transmission broke, affecting the brakes as well, which almost caused an accident in turpike, after this I left it at Ford transit at (16800 nw 57 Av, 33015) where to date they do not give me reason, I have gone 5 times and they have not received an answer, the vehicle is a work vehicle and it is the livelihood of my family, please, if in any way it can be managed, it can be fixed as soon as possible, thanks
The 2015 Ford Transit was designed such that rainwater from the windshield drains into the engine and sometimes floods the air filter system. This issue is documented in this NTSA TSB where it's stated: To resolve this condition, install updated water management hardware and/or a revised air cleaner cover. https://static.nhtsa.gov/odi/tsbs/2019/MC-10156525-0001.pdf We were driving along an interstate and were on a long viaduct while it was raining. The engine stalled and we were lucky enough that the vehicle was able to reach the end of the viaduct. I had my spouse and 7 children in the van. We received a tow but myself and 2 children were forced to walk along the interstate as the tow couldn't hold all of us. As this is a large passenger van, it's my opinion as a licensed professional engineer that it poses an substantial fatality risk to occupants because the likelihood of fatalities on interstates is tremendous due to traveling speed. Ford designed a windshield that puts water into the air system which creates a known safety and 100% preventable condition. This should be a factory safety recall repaired in all Ford Transits. Most of these vans are used by government agencies for employee or prison transport or by church/community service groups and has a high percentage of mass casualty or PDO when the system fails. There are multiple YouTube and Ford Transit auto forums highlighting this safety design flaw so it is a well known and attributable problem created by substandard Ford engineering.
Follow-up to prior problem report on this VIN. After 24 hrs with battery disconnected, I reconnected battery. Prior problem did not reproduce and vehicle appeared to power-up normally. I used the key to successfully start and run the engine. But there were no instrument readings, tachometer read zero. I moved the key back to the off position, but the engine continued to run. The only way to kill the engine was to disconnect the battery cable. That means the defective module is not failing safe.
A control module began malfunctioning by first causing the headlights to come on spontaneously. The vehicle was parked (at home), headlight switch off, no key in ignition. After removing the battery negative cable, any attempt to reconnect the battery causes the starter motor to spontaneously energize and the engine to start running, again with no key in the ignition. I am able to always reproduce this malfunction. I immediately disconnect the battery each time, as I consider this malfunction to be potentially hazardous, and I cannot predict what further malfunction might ensue. I acquired this vehicle used ~12 months ago, and it has run normally until now. Current mileage ~81,700. There have been no modifications to the electrical system.
The contact owns a 2015 Ford Transit. The contact stated that the vehicle was taken for service under NHTSA campaign number: 19V767000 (power train) to leith Ford (5300 rolesville rd, wendell, nc 27591). The contact stated that the repair failed to correct the issue. The contact stated that while driving, the vehicle was making a growling sound and vibrated violently. The contact stated that the vehicle was unsafe to drive. The contact called the same dealer and informed them of the failure. The dealer informed the contact that they would have to charge for a new diagnostic test to be performed. The vehicle was not yet taken to the dealer. The contact mentioned that the vehicle was taken three time to the same dealer for the same repairs. The manufacturer was made aware of the failure and provided a case number. The failure mileage was approximately 116,800.
Was driving to new orleans when I was caught in a very heavy rain storm. The van started to drive rough a day later. Took it into a Ford dealership for a driveshaft recall and oil change only to be told that water got into the housing for the air filter and soaked the filter. The water then made it's way throughout the engine. After, I then learned of Ford issuing a tsb that would have saved my van should it of been a recall or checked by my local Ford dealership when I had previous work completed.
The contact owns a 2015 Ford Transit. The contact stated while driving 60 mph, the vehicle stalled with the fuel filter clogged message displayed. The check engine warning light also illuminated. The vehicle was towed to an independent mechanic who informed the contact of NHTSA campaign number: 15V005000 (fuel system, gasoline) and referred the contact to the dealer. The vehicle was towed to phil long Ford of motor city (1212 motor city dr, Colorado springs, co 80905, (844) 237-2169) and diagnosed with shards of fuel pump in the fuel line. The vehicle was not repaired. The manufacturer was contacted and informed of the failure. The contact was informed that the VIN was not included in NHTSA campaign number: 15V005000 (fuel system, gasoline). The approximate failure mileage was 77,000.
On or about 4/8/2020 my ambulette with a passenger completely stalled. It was towed to our nys dot shop in westbury that regulates ambulettes. This vehicle, a 2015 Ford Transit 150 is supposed to circulate transmission fluid coming from transmission and coolant from the radiator at the same time. Coolant circulation is supposed to cool transmission fluid without being mixed. When the service is compromised and mixes together, it will contaminate both fluids-coolant in the transmission.transmission fluid, cooling system(radiator and thermostat). Coolant from the radiator will T to water pump and cool off and engine -overheating process and engine change. The earlier the contamination process is stopped, the higher the chance the transmission and engine will undergo from a complete shutdown
The contact owns a 2015 Ford Transit. The contact stated that the high-pressure fuel pump leaked inside the engine compartment. There was no warning lights illuminated. The contact stated that the high-pressure fuel pump was replaced at ashe county Ford dealer, (409 E 2nd St, West jefferson, nc 28694) however, the failure recurred. The vehicle was not taken to a dealer or an independent mechanic for a diagnostic testing. The manufacturer was made aware of the failure. The failure mileage was approximately 150,000.
The vehicle stalled upon backing out of a steep driveway & turning to the left. It would not restart. The van had been parked, at a customers' home all day. Heavy snow began falling a couple of hours before the van was started & warmed up to melt the snow from the windshield. When the van stalled, it was broadside to the street, blocking both opposing lanes of travel as the heavy snow increased in intensity. The van was virtually impossible to push off to the side of the road, due to the quickly accumulating snow, initially preventing a plow & police cruiser from passing. Aaa towing was called but, did not arrive until 2 hours after being summonsed as the snow continued to accummulate. I had the van towed to our business location and decided to check the engine air filter. When I opened the filter housing, it and the air fiter were water-soaked. I observed water running down the windshield, down along the firewall and onto/into the air filter box. I contacted my local Ford dealer (Ford of wilbraham, MA, tel.: 413-543-2800) to report my findings & to make an appointment to remedy the problem. The solution was performed as per tsb (technical service bulletin) #19-2091 and at a cost of $488.45 (invoice #659506), which I reluctantly paid to the dealer. I explained that this a poor design allowing water to run directly into the air filter box, which, in turn, shuts down the engine & renders the vehicle motionless & can be dangerous, depending upon where & when the vehicles' engine stalls & then fails to restart. The service writer said that there was nothing she could do to help me & that I am still responsible for the cost of the tsb. In addition, my invoice indicates that recall #19S38 was performed, yet it is still outstanding on the recall website under my vehicles' VIN. For the record, this van had only 31,853 miles on it, when I brought it in for this problem.
The contact owns a 2015 Ford Transit 350. The contact stated that the air intake was mounted on the vehicle in a way that allowed water to get inside and rust out the bolts that secured the air intake in place. As a result, anti-freeze would leak and possibly cause a fire. The vehicle was losing anti-freeze and the top of the engine was smoking while the vehicle was in motion. The bolts had completely rusted and the water froze when the vehicle was parked. When the ice melted and the engine warmed up from driving, a fire nearly occurred. The contact saw smoke, pulled over, and opened the hood. The contact had to call to have more anti-freeze delivered to refill the vehicle. The vehicle was taken to garnet Ford (1610 wilmington pike, West chester, pa 19382 (610) 358-5600) where it was in the process of being diagnosed. The manufacturer was called and transferred the contact to NHTSA. The failure mileage was 122,000.
It appears that this model has an engine failure issue related to water entering the air box and causing the water to travel to components that disables the car. I was driving in the rain and got stranded on the side of the interstate in heavy traffic and heavy rain on I40 in knoxville tn for an hour waiting for a tow truck to get me out of a dangerous situation. Had it towed to a dealer that proceeded to tell me the next day that there was a tsb on this issue and that there was a kit that remedies the problem. A deflector of some sort to keep water out of the air box. The cost to the consumer is over $750 to get it done. I strongly believe that is Ford knows about about this issue and has come up with a solution, it should be a recall and not just a tsb. Their poor design and negligence put me in a dangerous situation for about an hour. I could have been rammed by highway travelers and possibly killed because my vehicle was disabled because of a poor design that Ford refuses to repair at their cost. Someone please advise Ford and their dealers that this is not a convenience issue, but a life threatening issue that Ford should issue a recall to remedy the poor design at their cost. Thank you.
A D V E R T I S E M E N T S
- Fontana, CA, USA