This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2003 Ford Thunderbird. While stopped in traffic, the contact's vehicle was rear ended by another vehicle. As a result, the contact rear ended the preceding vehicle. The air bags failed to deploy. The contact sustained neck and back injuries that required medical attention. The passenger sustained a concussion and back injuries that required medical attention. A police report was filed. The vehicle was towed to a tow yard. The manufacturer was not notified of the failure. The failure mileage was 160,000.
: the contact stated while the contact's spouse was driving 70 mph on a dry, smooth interstate, the passenger side air bag deployed without a collision or impact. The vehicle was towed to a dealership who determined there was no apparent reason for the air bag deployment. Another dealership in Florida determined a couple of hairline rusted places located on the undercarriage of the vehicle were to blame for the air bag deployment. There was no indication of an impact. There were no air bag lights illuminated prior to the incident.
Another vehicle turned left right in front of me, I was going aprox 50 mph, I T-boned the other cars passenger side, my front end hit her and neither driver or pass air bag deployed. Police told me when both parties speeds factored in, it was like me hitting a brick wall at 100 mph & that air bags should have deployed. I have contacted Ford and testing will be done after repairs are made to vehicle. Car may be totalled, damages getting close to $20,000.
- New Lebanon, OH, USA
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- Mountain View, CA, USA