This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2002 Ford Thunderbird. Immediately after purchasing the vehicle, he contact noticed that the driver's side seat belt webbing was cut. The vehicle was related to NHTSA campaign id number 02V169000 (seat belts:front:webbing). The vehicle was driven to the dealer and the service manager stated that the cuts on the seat belt webbing were not covered under warranty. The manufacturer stated that the vehicle was not included in the recall; therefore, they were not liable for the repairs. The current mileage was 58,000 and failure mileage was 53,000. Updated 01/29/09. Updated 01/30/09.
- Lynchburg, VA, USA
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- Lynchburg, VA, USA