This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The front headlights have cracked and will need to be replaced soon. It is not right that Ford will not cover this after the warranty. My car is a 2002 they changed the design in 2003 so it is obvious that they were aware of the problem. Also it is not like we typically drive these as an everyday car. Mine has only 13,000 miles.
The headlight brackets on the 2002 Thunderbird crack at the rear, where the headlight attaches to the frame with a bolt. Also cracks in the entire rear body of the headlight... design was changed in 2003, Ford will only replace under warranty, after warranty Ford will not replace or admit this is a problem... there are over 280 messages at www.thunderbirdnest.com related to this problem.
- Quincy, MA, USA
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- Quincy, MI, USA