This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2002 Ford Thunderbird. While driving 10 mph, the vehicle jerked forward and the contact heard a popping noise coming from the engine. The dealer stated that a coil and a spark plug were defective and they made the replacement. Approximately three weeks later, while driving 70 mph, the failure recurred. The dealer stated that a coil and a spark plug were defective and they made the repair once again. The current mileage was 52,705 and failure mileage was 51,000. The consumer stated the vehicle has 8 coils, one for each cylinder/spark plug two of the coils have failed. Updated 09/05/07.
- Killen, AL, USA
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- Killen, AL, USA