This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Head lens have gradually turned from clear to milky. This has dimished the light beam penetration into the dark on the roadway ahead noticeably reducing the visual safety margin on the road ahead. This is a major night time driving hazard.
Plastic headlight assemblies are cloudy. Some form of reaction to prolonged sunlight. I have tried various polishing compounds with absolutely no result. The cloudiness drastically reduces light output. All of the Thunderbirds, as well as other Ford cars, of the same model year, or older, have the same problem(s ) as well.
Plastic headlight assemblies are cloudy. Some form of reaction to prolonged sunlight. I have tried various polishing compounds with absolutely no result. The cloudiness drastically reduces light output. All of the Thunderbirds, as well as other Ford cars, of the same model year, or older, have the same problem(s ) as well.
The vehicle is equipped with plastic lens and halogne light bulbs, the plastic lens cracks developing a spider web effect and allows condensation to enter dramatically reducing visibility while driving at night. Nlm
- Jacksonvil, FL, USA
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Dealer's rep has been talked to approximately three times. Ford Motor Company has been called twice; once in Feb and once in Oct. I was told by the cust svc clerk that Ford had my first call documented. I told her this time that I was getting concerned because of the decrease of visibility of the headlights. She said that she would "kick it up the chain" to see if my complaint would get attention. During that same time frame, I was called by the dealer's rep and told that if I would agree to pay $100, the dealer would replace the lens and absorb the remainder of the $600 cost. I told him that neither I nor the dealer should "eat" this repair. I maintain that it is a manufacturer's problem. Bottom line, the lens are a yellowish color, with minor cracks and water/condensation in them.
Vehicle headlight lens experienced discoloration, resulting in poor visibility at night. Reported incident to dealer and informed consumer that part was not under recall and cost of lens replacment would be at consumer cost. Asking NHTSA for help in this matter.
A D V E R T I S E M E N T S
- Rochester, IL, USA