This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
This 2018 Ford Taurus had a water pump fail. This vehicle has a water pump inside the engine instead of attached to the outside of the engine like usual. When it fails, coolant fluid gets inside of the engine and ruins it. Normally, when a water pump fails, coolant would leak but not inside of the engine. This is a design flaw. This 2018 Taurus was bought new and maintained with excellence at Ford dealerships. This is a loss of worth of $6000 to me. The dealership states it would cost $10000 to replace the engine so it is not worth fixing. We will be getting rid of it so there will be nothing available for inspection especially since you would have to take the engine apart to get at it. Safety was not a concern. I am reporting this to you at the suggestion of Ford Customer Relations. Interestingly, today the service advisor at the dealership said he had 2 other Tauruses at the dealership at this same time with the same water pump failure/engine destruction. It seems unlikely that this is a coincidence. There should be a recall so that others do not suffer. A warning light did come on. AAA was called and the vehicle was towed to the dealership.
After exiting thruway after driving 10-15 minutes, car shuts off at a stop sign/traffic light. notice on screen right hand side state transmission not in park. I put car into park then restart vehicle. This has happened three times in last 6 months. Taken to dealer and they cannot reproduce problem or when scanned, no problem shows up.
A D V E R T I S E M E N T S
- Lima, OH, USA