The contact owns a 2016 Ford Taurus. The contact stated while driving at an undisclosed speed over a dip in the roadway, there was an abnormally loud sound coming from the rear of the vehicle. Upon inspection, the contact discovered that the rear passenger-??s side wheel had shifted inward. The vehicle was towed to the local dealer who diagnosed that the rear passenger-??s side suspension toe link had fractured, and the rear driver's side suspension toe link was also failing, and both needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. The contact was informed that the VIN was not included in NHTSA Campaign Number: 20V072000 (Suspension). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 102,000.

- Flowery Branch, GA, USA

The contact owns a 2016 Ford Taurus. The contact stated while driving 20 MPH, the vehicle became extremely difficult to maneuver and was not turning as intended. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 20V072000 (Suspension) however, the VIN was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 60,000.

- Marshall, MN, USA

2016 Ford Taruas SEL Both Rear Toe Links went bad at around 64,000 miles The car is incontrollable on bumpy roads, which causes the car to veer very hard into the next lane or off the road. making the car very dangerous Same issue with the SHO model of the same year, the issue had been reported and recalled for the exact same issue my model is experiencing

- Liberty, MO, USA

I took my car to dean sellers Ford with a premature right rear bearing failure that was covered by the warranty on my 2016 Taurus sho. While at the dealer, I was informed that the toe rear toe link required replacement. On June 12, 2019, Ford media center issued issue a memo "Ford Motor Company issues four safety recalls" which indicated that the "affected vehicles include 2010-2017 Ford Taurus vehicles built at the Chicago assembly plant, July 2, 2009-May 25, 2017." This included my 2016 Taurus sho, but the dealer had no knowledge of the recall and has now charged me for the replacement of the recall item. Also, I'm concerned that the replacement toe link was not the hardened replacement part and was the original oem part that is prone to failure. The failure of this part can be catastrophic and cause loss of control of the vehicle.

- Troy, MI, USA