This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Rack and pinion malfunctioned causing vehicle steering to pull to one side, eventually causing steering wheel to lock up making it almost impossible to steer vehicle. Problem confirmed by dealer, happened under 60k miles, however vehicle was passed year for factory warranty. No warnings until failure
The future that failed on my vehicle was the epas or electronic power assisted steering. This feature failed while I was on the freeway at upwards of 65 mph the steering wheel locked and I was unable to turn the steering wheel. After pulling off of the freeway at slow speeds I was able to give a, very hard like pull to the steering wheel in the direction that I needed it to go. When this feature failed the notification on my dash showed "electronic power assisted steering failure. Service required." Definitely is a danger not only to myself but other drivers on the road who could have been innocently impacted by my car as a failure to be able to steer in the correct direction. This issue is known on 2010 to 2018 Ford vehicles and has been recalled on only certain vehicles not upwards of 2015. Now I'm unable to use my vehicle as I'm not able to steer it.
I turned left after stopping at a four-way stop sign intersection. I crashed into a parked car waiting its turn but I did not see until I was upon it and it was too late to swerve away. My car's air bags inflated. My wrist was broken. My car was declared totaled by my insurer although I could not have been speeding since I had just stopped at the four-way stop sign, waited my turn, and turned my car left onto a street that runs slightly downhill. I am still trying to comprehend how my wrist on my right hand was broken since both of my hands were on the steering wheel at the point of impact but a trip to the emergency room proved my suddenly limp and suddenly pain-filled arm meant I had broken my wrist. It is not the first time I have been in my 2016 Ford Taurus and not noticed a car until it was close upon me-- typically though a car(s) has approached me from my rear right and I noticed it in a split second and avoided an accident; but this is my first collision accident in decades. I need to point that fact out. I don't know if the car has a blind spot. I don't know if the air bag broke my wrist. I don't know why my wrist was broken because both of my hands were on the steering wheel during my collision on May 9, 2022. There were not any warning messages that I recall seeing or hearing. My insurer acquired right of attorney over my vehicle and towed it away. To my knowledge, no one has inspected the car but I suspect there are actually several blind spots in the 2016 Ford Taurus. I owned a 1998 Ford Taurus before I bought my 2016 Ford Taurus but never had a collision in my 1998 Ford Taurus or any of the problems I've just described.
The power steering on this unit failed making it impossible to steer the vehicle. I was advised that this issued occurred at low speeds and as a result no accident was reported. The vehicle had to be towed to the dealership for repairs. Do not have the invoice for this repair at the time of sending this complaint. If you need it I will get it for you.
- Miami, FL, USA
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The power steering on this vehicle locked up making it very difficult to impossible to steer the vehicle. This incident occurred at low speeds but if it had happened at highway speeds their would have been no way to steer the vehicle safely to the side of the road.
A D V E R T I S E M E N T S
- Philadelphia, PA, USA