This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2016 Ford Taurus. The contact stated that water was leaking from the vehicle. The contact took the vehicle to an independent mechanic where he was informed that oil and water had mixed inside the engine due to a defective engine gasket. Upon investigation, the contact discovered NHTSA Campaign Number: 16V925000 (Engine and Engine Cooling) which he linked to the failure. The manufacturer was notified of the failure and the contact was informed that the VIN was not included in the recall. The contact was referred to the NHTSA hotline for assistance. The vehicle was not repaired. The failure mileage was approximately 38,000.
- San Antonio, TX, USA
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- San Antonio, TX, USA