This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Fuel pump control module failure. No start intermittent. Could have been stuck 5 hours away if it would've been a week earlier. No warning lights or indications previously.
Twice the power went off on my car while driving on the highway. I was lucky to be able to pull off the road. Waited a few minutes and got power back. The car makes noise when going down the road, and I have always been told that the Ford Taurus does this. They said nothing was wrong. The noise is where you wonder if you are safe, and probably would never find a buyer for the vehicle. The car sounds like an electrical problem sometimes from the radio, and when I use the phone. Weird. The blue lights on the dash board can be blinding. Had my eyes checked by a specialist and not my eyes. One time I had left my car running in park in the driveway and when walking around to the other side of the car, the car rolled out of my driveway and damaged the door on the garage door. Obviously the car losing power twice on a highway is a serious issue. This happened two years ago, and two months ago was the second time.
I was driving on the highway (395 South). Car just stalled. No power nothing. Almost caused accident. I was lucky to pull on the the shoulder. I am familiar with the issue occurred on Lincoln/ Ford. Even though there is recall for certain models for fuel pump relay module, Ford denies it and put my life and others in danger. My wife came picked me up and went autopart store and got the part, installed it. Back on the road...
- Arlington, VA, USA
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It will just cut off in the middle of nowhere want crank the gas hand will go up and it will say it doesn't have gas then I turn the car off let it sit then the gas hand will go up.I can let the car run it can be on a half tank then let it run about 10mins then its on empty tank of gas.. it will just stop in the street
Pulling out from a red light my car stalled. No warning lights. 2 days later it would not start. Found it to be the fuel relay module that is recalled on other models but not mine.
I parked the car after work and the next morning it wouldn't start. No warning, no check engine lights or anything. I have to have the car towed to the dealership and find out 3 days later it is the fuel pump driver module. Why wouldn't I get any warning this was going out?
One day I was driving down the road to work and my lights started blinking on and off saying steering fault service now. I literally just got the vehicle in April of 2020 and this all started in June.
Customer stated vehicle stalled out while driving down the road from her house and would only crank without starting afterwards. No diagnostic trouble codes stored in vehicle. VIN is not covered under the current fuel pump control module recall.
After trying to start my car this morning, the vehicle would turn over but wouldn't start. I learned of a recall that affected other 2015 Taurus' for the fuel control pump module and replaced the part without any further issue. My vehicle however stated no recalls when searched by VIN. Vehicle was stationary in parking lot. No mechanical codes were showing either, vehicle would just turn over but not start.
Vehicle was parked in a parking lot and would crank, but not start randomly. There is a recall for this part on other 2015 Ford Taurus, but apparantly not for my specific model, which I find strange. The NHTSA campaign number is 16V621000. It says it includes the 2015 Ford Taurus AWD, which my vehicle is. When I search recall by VIN, my 2015 Ford Taurus says there is no recall, when clearly my model should be included with the other 2015 models.
I was about to go to lunch at work when my car wouldn't start. The automotive instructor at the technical college I work at told me it was the fuel pump and system. He check the fuel tank by and finally got it to start. When I git ready to go to work July 6th at 7am, my car wouldn't start again and hasn't started since I drove it last on Sunday July 5th. I have been without a vehicle since and now I'm trying to trade it for a better vehicle. My 2015 Ford Taurus only has 63,300 miles.
I was parked in my apartment complex parkings. I was charging my phone in the car while the engine is off. The radio as well as the interior lights were on for approximately 45 mins. Then, I tried to start the engine, but it did not start. It was giving a weird sound that is scary to me, the owner. So, I left it as is for the night. I am now reporting this problem because when I entered my vehicle's VIN number, the website stated that it does not have any recalls in it. I know that 2015 Ford Taurus has this recall problem, but for some reason, my car is not included with these cars.
Tried to start car one morning had it towed to a dealer and it turns out it was the fuel pump drive module and replacing it fixed the problem. There was a recall for Ford Taurus of 2013-2015 and they said my vehicle was not affected, but clearly it was.
While driving my vehicle home from work the engine began shuddering, surging, and finally died leaving me stranded on the side of the road causing potential hazard for myself as well as other drivers. I towed the vehicle to my mechanic who told me it could be either the high pressure fuel pump or the fuel pump control module. The vehicle only has 61,000 miles on it making it just outside the manufacturer's 60,000 mile warranty. Ford refused to extend any kind of warranty when the mechanic called. When I checked the issue online I learned of a 2016 Ford recall regarding the fuel pump control module for 2013-2015 Ford vehicles which apparently does not cover my car. Both the mechanic and I are baffled that a fuel pump could suddenly fail with only 61,000 miles on the vehicle and he was very surprised that Ford would not do anything to even assist with the cost of the repair. As far as the fuel pump control module, I am still in the process of talking with Ford about it.
The contact owns a 2014 Ford Taurus. The contact stated that the fuel pump module failed. The contact purchased the part at framingham Ford dealer, (1200 worcester rd, framingham, MA 01702, ) and was taken to an independent mechanic where the fuel pump module was replaced. The vehicle was not taken to a dealer. The manufacturer was made aware of the failure and referred the contact to NHTSA. The failure mileage was approximately 89,000.
The contact owns a 2015 Ford Taurus. The contact stated that while his wife was attempting to start the vehicle, the vehicle failed to start. The contact stated that there were no warning lights illuminated. The contact stated that after researching the failure he became aware of NHTSA campaign number: 16V621000 (fuel system, gasoline). The contact stated that he replaced the fuel pump relay module on his own. Jarrett Ford, Inc. Located at 38300 dick jarrett way, dade city, fl 33525, was made aware of the failure. The vehicle was not diagnosed. The manufacturer was informed of the failure. The approximate failure mileage was 75,000.
The contact owns a 2015 Ford Taurus. The contact stated that while driving approximately 35 mph, the vehicle lost motive power, but remained idle. The contact coasted the vehicle off of the roadway. The contact was unable to restart the vehicle. The vehicle was towed to an independent mechanic, where the battery was recharged. The vehicle operated as intended for several days however the failure recurred. The vehicle was towed to (cortese Ford/Lincoln, 2500 w henrieta rd, rochester, NY 14626), where it was determined that the fuel pump module was defective and needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 82,316.
A D V E R T I S E M E N T S
- Fontana, CA, USA